Would you join me for a legal case against Swiggy for using "Dark Practices" on their platform.
I'm preparing a case against Swiggy for using "Dark Practices" on their platform voilating Consumer Protection Act, 2019 and voilating Guidelines for Prevention and Regulation of Dark Patterns, 2023 issued by the Central Consumer Protection Authority (CCPA).
I'm currently gathering all the evidences and pattern that Swiggy has deployed on their platform.
Anyone of you who are facing the same, please share you story and if you proof/records of Swiggy using "dark practices", e.g. their useless chatbot, untrained support agents, restaurant suggestion algorithm, unfair treatment in case of their mistake etc.
Please post here. If possible I'll gather everything and create a stronger case.