






Bought a new psvr2 but it appears to be B-stock.
Hi guys,
I recently bought a PSVR2 from Joybuy for $330 on sale. It was advertised as brand new, but when it arrived, I noticed:
-One original seal sticker was broken.
-Both original seals had newer stickers layered over them.
-The box has some physical scuffs/wear (see pictures).
Aside from that, the rest of the packaging looks new or well-preserved.
I didn’t open to check the headset itself.
However, I'm mad that I seemingly received B-stock instead of a new item.
Joybuy has a 30-day return policy, but when I asked for a replacement, customer service dishonestly claimed it was too late because 16 days had passed.
They finally agreed to a replacement, but now I don't trust them.
My dilemma: I want to return it because I don’t’ trust them anymore, but I'm afraid I won't find another deal this cheap ($330)—especially since Sony seems to be phasing out the PSVR2 and stock might dry up.
Has anyone dealt with Joybuy replacements before? Should I risk the exchange or just get a refund and wait for another sale elsewhere ?
Thanks