

Ordered an item on ebay, item badly damaged
I ordered the Captain Harlock with the Throne of Arcadia.
Seller said the item was new and undamaged, only opened the box to check the condition. But when the item arrived and I took him out, this is what I got. WTF? I don't want to presume the seller to have lied to me, but IF the item was indeed new and undamaged, how can damages like this happen?
My own Harlock was damaged because the cat of my aunt jumped on the shelf, so I was looling for a new one (wanted to get the Throne anyway at some point) to replace the damage d parts only to then get this. What a real bummer. I'm mad over the spent 400€