Is the support for Telus home security absolutely atrocious?
I’ve had two calls with them regarding garage door sensor and on both cases they’ve made me factory reset and setup the whole home security system from scratch using remote video session.
Each session took 1.5 hours and the issue wasn’t resolved. The support team for home security seems to be located in Philippines and they seem to be more direct or even sometimes a bit rude when troubleshooting the issue.
Has anyone had similar experience recently?