u/abbienormal28

I know my service was almost at the end of the cycle, so I went on app to check and looked at my previous bills and found that my usual $90 3-line (which usually comes to under $100) was charged $132 last cycle! I was the 35th person waiting for the service chat, but waited. They confirmed that my 3rd line was not discounted BUT because I was *almost* at the end of my service they couldn't refund me.

Asked to be given the customer service line and waited about 30 minutes.

The next person I talked to said I wasnt overcharged. I said the chat person said I was for the third line, she places me on hold. Tells me that because my service had lapsed (which im 90% sure it had not) they did not give the discount for the 3rd line. I said that the price for the billing cycle was the same as always on the top of the app. IF I SAW I was paying $130 for the 3 lines, I could of just gone to Walmart and bought the $90 3-line card, to which she replied "yeah".

Without a doubt, the payment page said the usual amount and then they took extra feom my bank account. AND they never said anywhere that lapsing on-time payment means paying in full for all accounts. I have been with ST for over 10 years and even when I didnt refill on time, I was never charged this much for it. I know it's only $30, but for a family of 5 that is barely making ends meet, $30 can feed us all for 2 days.

Has this happened to anyone else???

My cat really really wants to lick me. She can be aggressive about it. It very uncomfortable for me and Im trying to navigate solutions for the sake of our bond.

Bastet is 6 years old and our only cat. I grew up in two households that always had at least 4 cats at any time, so I have a lot of cat experience. Bastet was part of a rescue effort in town where over 100 animals were rescued from a hoarding situation. Ill skip the story of how I ended up with her, but she was about 3/4 weeks old and needed to be syringe fed for a while. When I fed her, I would hold her like a baby and she would knead my arm after eating and fall asleep. My husband thinks a lot of her strange behavior comes from having low exposure to other cats and thinking I am mom.

She doesnt lick anyone else in the house as much as she does to me. Any time I pet her she needs to be in a position where she can lick my arms for the whole session. It gets uncomfortable and ill pull my sleeve down and she will desperately grab onto my arm with both paws like a hug to get at my skin. If I reposition her she will still lick any part of me that's exposed. Not little nippy licks here and there... long and aggressive licks like shes cleaning me. I wish it wasnt so painful and a sensory overload for me, because a lot of our cuddle sessions end because I cant take it anymore. There has been a few times where cutting her off from licking caused her to bunny-kick my arm as she tries to hold on. She cant be in my room at night because she licks feet and waits until im sleeping to try to lick my arms (her preferred licking spot).

Shes a sweetheart and a goof. Still super playful and loves to leap on me every morning. She can jump 5-6 feet from a table into my arms. She gets lots of positive attention, sleeps where birds eat at a feeder above her and has a pretty good life for an indoor cat. I just dont know what to do about the lick obsession after all this time.

Has anyone had a cat do similar? And do you think this behavior comes from early weening?

ST charged me extra, every customer service agent gave me a different excuse