i hate EE customer service so much
i just want to preface this by saying that i have worked with EE before, so i knew what their customer service was like since working with them… also, i don’t have broadband at home so it would be so lovely if they were more helpful.
i just called up to have my content restriction taken off as it’s now blocking me from gambling, looking at tattoo supply sites, accessing the site of the company i work for (nightclub), and just so much more. i explained that i kinda need this sorted so i can buy my stuff and be frivolous with my money, but oh my gosh this woman on the phone did NOT want to unlock my content, i told her i have a credit card ready, im even ID verified on the app- nope she just wanted to try and push me onto a contract- bear in mind i called in on PAYG tech support. in the end, she didn’t end up taking my card details and told me the block was removed… EHHHH no. still very much there.
yeah, so is it better to just go into an EE shop? or should i dare to attempt again?