The app is basically unusable
Why? I mean seriously why? A company this big, with so many customers, and so much money, why can't they fix their app? It is so slow, lags, glitches, reloads, freezes up. I'd rather pay more money and just get Amazon to deliver it in 2-5 days than struggle with this infuriating app. They could use AI to rewrite and optimize the app, or hire a coding firm to do it for them. There's no excuse!