Am I being unreasonable or is this poor service?
So a couple of days ago I paid £15 for a monthly membership tier for a Patreon providing mods for a game.
It turns out that you can't download the mods directly from the Patreon posts themselves. Instead you have to comment something along the lines of "link please" under each post, after which the creator is supposed to send you the download link via direct message. From what I understand this is to protect from file sharing etc, fair enough.
However, I have requested the links to the mods I am interested in nearly 48 hours ago, and I'm yet to receive the link or any acknowledgement/reply.
I'm trying not to be impatient, but it just feels like poor servics to A: provide your content this way rather than direct access and B: to go almost 2 days and counting without delivering your content when I've paid for it.
I'm considering requesting a refund, but am holding out as I do want the mods.