Half the time, I can't pickup my order
Maybe it's just my area, but at least half of my TooGoodToGo orders have had to be refunded. I've had some places tell me they are out of bags/boxes when I get there. I've had employees tell me they don't even know what TooGoodToGo is. I've had stores close before the scheduled pickup time and there's nobody there to give out their bags/boxes. I always get my money back, but I'm always driving out of my way to go pick something up and it's extremely frustrating. And even the couple I've been able to pickup sometimes have issues. A bag full of packaged foods that all expired a couple weeks to a couple months earlier. I had a "bakery" bag that was supposed to have 6-8 bakery items in it and it was just one deli cake and a box of mass produced butter cookies. I had another that just had a bunch of bottles of different brands of seltzer. I've had two orders that I actually thought, "that was worth it".
Are stores held accountable for misrepresenting their goody bags, closing early, not having any available to meet the number of orders they sold, etc? Does anyone else even experience this, or am I just the unluckiest buyer?