We're Hiring: Customer Support Specialist (Remote, Part-Time)
Love tech? Great at writing clear, friendly emails? Join our fast-moving startup and help US customers while working alongside an AI-powered support system.
What you'll do:
- Answer customer emails (no phone calls)
- Review and improve AI-generated replies
- Flag issues and help train our AI
- Escalate sensitive cases like cancellations or complaints
- Suggest ways to make our support better
What we're looking for:
- Previous customer support experience with US customers
- Working experience with AI tools (e.g., ChatGPT, Claude, or AI support platforms)
- Excellent written and spoken English
- Tech-savvy, fast learner, strong attention to detail
- Good judgment and comfortable working independently
Bonus: Experience with startups or market research
The setup:
- Remote, 100 hours/month
- 4-hour daily shift (Israel Time): 10 AM-2 PM in month one for training, then 2-6 PM
- USD 5/hour
📩 Interested? Send your resume to francis@eivahr.com
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