Xbox App / Gaming Services permanently stuck in START_PENDING — tried everything, nothing works
Hey everyone, I've been dealing with this issue for a while now and have spent hours tonight trying to fix it with no luck. Hoping someone here has seen this before. Setup:
- Windows 11, local Microsoft account
- Game Pass PC subscription
- Games installed on F: drive (secondary drive)
- RTX 5090, Realtek GbE ethernet
The Problem: Xbox app takes forever to load, games don't show in the sidebar, and when they do, clicking Play results in "Launching" then immediately back to "Play" with no game window opening. Microsoft Store is also slow and unreliable.
What I've tried:
- Verified Xbox app and Microsoft Store are signed into the same account
- Repaired and Reset the Xbox app via Settings → Apps
- Ran wsreset.exe to clear Store cache
- Re-registered all Xbox related apps via PowerShell
- Removed and reinstalled Gaming Services multiple times
- Cleared Gaming Services registry keys (GamingServices and GamingServicesNet under HKLM\System\CurrentControlSet\Services)
- Ran sfc /scannow — came back clean, no integrity violations
- Checked PackageVolumes registry entries under HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\PackageVolumes and removed an orphaned C: entry with empty fields
- Force killed GamingServices.exe and GamingServicesNet.exe via taskkill
- Started all dependent Windows services (wuauserv, bits, cryptsvc, msiserver)
- Verified Xbox Identity Provider is installed
- Disabled Bitdefender completely
- Checked DNS — resolving correctly, network is healthy
Current State: Every time Gaming Services is freshly installed, sc query GamingServices immediately shows:
STATE: 2 START_PENDING
(NOT_STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
It never progresses to RUNNING. Force killing the process and rebooting doesn't help — it goes right back to START_PENDING after every fresh reinstall. Error codes encountered along the way: 0x8007041d and 0x80073cfb.
Any game install is stuck paused in queue and Resume is greyed out because Gaming Services can't start.
Has anyone seen Gaming Services permanently stuck in START_PENDING like this? Is a Windows repair install the only option at this point?