Need some advice on automatic litterbox
Hi all, I'm posting because my cat is not adjusting well to her new litterbox. I have tried the vet and this seems to be just behavioral.
It's an automatic litterbox, PetLibro Luma. We were having some issues with her going outside ofnher box, and it turned out that the litter container we had for hiding her box had gotten rancid from the combination of litter and direct sunlight so I took the opportunity to get an automatic one so it would stay clean. But while we were figure out the old issue she got in a habit of peeing on our bath mat. I've used an enzyme cleaner and we now block the bathroom and I hoped the new box would work out.
After a couple of other incidents and a lot of paper towels, I just saw her go to use the box. She cried several times when she went over (she's generally very vocal so hard to say if this is abnormal), and got inside the box and peed down the front of it. I don't know if this was intentional but she has always faced the back of her litterbox... She has peed in it successfully a couple of times but not when it's a large amount and always when she's pooping as well. I'm not sure if it's too small for her (should not be the case, she's only 11lbs while the limit is 22lbs) or if it's not a good fit.
Any advice is appreciated. I'm in the return window but intimidated by sending it back.