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I usually take the large VOD and use audition and media encoder to create subclips and trim out the long pauses. It seems like everything is synced up correctly on their end, but they can't get the timeline to work.
Additionally, they can't drag the subclips into a new timeline either, so they're forced to edit the whole video from scratch.
Does anyone know what would be causing this and how to fix it?
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It won't let me load any campaigns but I can see which ones are active. Is anyone else having the same issue?
Is anyone else having this issue? I'm able to see what campaigns are available but every time I click one I get stuck in a loading screen. I've been trying to get in throughout the day but it still won't let me