I think the pre-scanning line at self checkout is useless
Does anyone else feel this way? I absolutely dislike it so much. It holds up the line so much and sometimes it’s so disorganized. Members will sometimes have so many items that I won’t be able to pre-scan and heaven forbid you tell them to go the cashier side to check out their items, they will throw a whole fit about how they don’t want to wait in line again (which is understandable). When I tell members that I can only scam 10 items or less, or that they can’t use the check at self checkout they always ask for a sign. I brought this up to my managers and they dismissed me. Not only that they don’t position enough people at the pre-scan line and that holds up the line tremendously, especially on a very busy day. I was left alone scanning in that line and I had to ask for help THREE TIMES because I was being berated by members for how slow the line was going, people will even skip the line because it will be taking to long and I have to help them because there is no scale for them to put their items on after scanning. I don’t mind pre-scanning on the cashier side, it’s more manageable and actually more convenient.