u/smartyladyphd

SMT: an AI assistant that handles annoying customer support calls for you

There should be an AI assistant that deals with customer support on your behalf. Not just writing a script for you or telling you what to say, but actually handling the boring parts: waiting on hold, navigating chatbot loops, repeating account details, following up on refunds, cancelling subscriptions, and only coming back when it needs your approval. A lot of these tasks are repetitive, but they still waste so much time. It feels like one of the most obvious use

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u/smartyladyphd — 13 hours ago

Employment is the killer of dreams

The top 5 wealthiest people in the world are:

  1. Elon Musk: Tesla, SpaceX

  2. Larry Page: Google

  3. Sergey Brin: Google

  4. Jeff Bezos: Amazon

  5. Mark Zuckerberg: META

What is the most interesting thing you can see about these billionaires?

These are not politicians.

They are not doctors or lawyers.

These are founders.

They founded, own, and invest heavily in technology innovation companies.

Now, if you want to be relevant in the next 10 years, invest your resources in these 5 companies.

This doesn't mean buying shares in them.

It means aligning your skills around these companies.

For example, if you are a carpenter, identify a product or service in these companies, then build an idea around it, and then develop a product or service based on those products or services.

Or, if you are an interior designer, find out how you can borrow an idea from these companies or how you can leverage your skill using the products and services built by these companies.

The era of saying,

"I am going to school because I want to be a lawyer," — is gone.

These traditional careers began losing their grandeur two decades ago.

I am not saying being a lawyer is bad.

What I am saying is that even if you are a lawyer, align your skills and leverage your work with the products and services of companies owned by the top 5 wealthiest individuals.

Why is this so?

Because where the wealthiest people are, that is where the value sits. That is what people want.

These billionaires are not there by accident.

They are there because the world wants what they are selling.

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u/smartyladyphd — 18 hours ago
▲ 13 r/Kenya

Kenyan Millionaires

COVID millionaires.

EBOLA millionaires.

Fuel Price millionaires.

Protest millionaires.

Election millionaires.

But millions of poor people.

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u/smartyladyphd — 2 days ago

Are squishy animal night lights cute or just clutter?

"I’m in the middle of redoing my tiny studio to feel softer/cozier and less like a college dorm. The other night at my friend’s place her little sister had this chubby cow night light on her dresser and my brain has not shut up about it since.

I’m kind of obsessed with the whole Soft-touch squishy lamp designs vibe - the capybara/kitty/whatever animals that glow softly instead of harsh LEDs. I’m 27, so part of me is like… is this childish or is it actually a cute way to add warmth without another boring lamp? Maybe I’m overthinking this.

If you have one of these squishy animal lamps in your bedroom or living room, do you feel like it adds to the aesthetic or ends up looking like kid decor/visual noise? Any pics of how you’ve styled them with other lighting (fairy lights, floor lamps, etc.) would be amazing.

Also, are there any brands or specific designs you’d recommend or avoid? I’d love something that feels cozy and a bit whimsical but still “grown woman with her life somewhat together” energy."

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u/smartyladyphd — 3 days ago

Customer onboarding automation for a service business with 3 people?

I run a bookkeeping service and we just landed 8 new clients in one month. That is great, but onboarding is chaos. Collect tax docs, set up QBO, get bank access, send engagement letter, schedule kickoff. I am doing it all from a checklist in my head and I already missed sending a W9 for one client.

I cannot afford a full time ops manager yet. HoneyBook helps with contracts but the rest is manual email and follow up. I need something that triggers the right steps when a deal closes, assigns me tasks, and nudges the client if they stall. What did you use when you were small but growing too fast to keep up?

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u/smartyladyphd — 3 days ago

Automated license verification & monitoring could cut comp claims

Risk manager for a mid-size GC. 30% of our WC claims last year involved subs with expired or invalid licenses. Carrier says we’re on the hook because we should have known.

Our PMs are supposed to collect license copies but nobody checks if they’re real or current. Premiums are up 22%. Need to enforce license checks without adding headcount.

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u/smartyladyphd — 4 days ago

Am I the only one who finds a lot of construction estimating software way too bloated?

I’ve been tryin out a few estimating tools recently, and a lot of them seem designed for massive companies with entire office teams behind them. I mostly work on mid-sized projects, so I keep finding myself buried in features I realistically won’t touch. I’m starting to wonder if other people run into the same issue. Has anyone found something that feels practical without being overly complicated?

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u/smartyladyphd — 5 days ago
▲ 3 r/Kenya

The woman who tatoo the President face on her hand, yesterday some guys followed her and poured petrol on her and burnt her...she was rushed to the hospital

Scary

u/smartyladyphd — 6 days ago

Found pure peace in the 55°F chill water.

There’s something about pushing through the initial sting to find that deep calm on the other side. It feels like I’m manually resetting my nervous system.

u/smartyladyphd — 6 days ago

Any Hostinger discount?

Hello, im new to Host͏inger and want to subs͏cribe for my first time but need a disc͏ount

anyone please have a good hostinger discount or pr͏omo code?

thanks

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u/smartyladyphd — 6 days ago

Do you price carpentry jobs differently for repeat clients, and if so, how do you keep track of what you quoted who?

I've been doing custom carpentry and finish work for about 6 years. I've built up a handful of clients I work with regularly, builders, a couple of interior designers, a few homeowners I've done multiple projects for. I tend to give slightly different rates depending on the relationship and volume of work, which makes sense to me, but my tracking system for this is basically just memory and a folder of old emails. I've started looking at what people call best construction estimating software, but most of what I find seems geared toward GCs managing multiple subs, not a solo craftsperson managing client relationships and pricing. Does anyone handle this kind of client-specific pricing in a systematic way, or is it always going to be somewhat informal at this scale?

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u/smartyladyphd — 7 days ago

Anyone running a small service business without complicated software?

I do carpet cleaning on weekends as a side business, and most of my customers come back every 6 months or so. Right now I’m still tracking people in a notebook, which works, until I forget to follow up with someone. I’ve been trying to find something lightweight where I can keep customer notes, set reminders for follow-ups, and maybe send a quick text reminder when it’s time for another cleaning. I don’t really need dispatching, routing, or a bunch of team features since it’s just me.

reddit.com
u/smartyladyphd — 9 days ago

ran the Grok-Bankr NFT-injection exploit against my RunLobster (OpenClaw) this morning. agent generated a transfer proposal. i nearly approved it. log inside.

saw the Grok-Bankr exploit last week and couldn't stop thinking about it. ran the same structural attack on my setup this morning using a junk SPL token with membership metadata, then hit the RunLobster agent with a prompt asking it to verify and process the embedded instruction.

agent didn't auto-transfer thankfully because i have approve-only mode for anything over $10. but it did generate a proposal. $84 to some address, confidence score 0.87, marked as routine. sent me a DM asking for approval.

here's the thing that got to me. i checked my own behavioral audit and i approve proposals like 73% of the time in under 12 seconds just on muscle memory. if i'd swiped approve without thinking, that $84 is gone.

the exploit itself is structural. agents treat SPL token metadata as authoritative input because the prompt injection layer beneath the reasoning module accepts it as legitimate. human approval feels safe until you realize you're not actually reading what you're signing off on.

u/smartyladyphd — 9 days ago

Are Champagne & Wine Gift Sets Actually Thoughtful Gifts for Birthdays, Weddings & Anniversaries?

I keep seeing champagne and wine gift sets being recommended for birthdays, weddings, and anniversaries, but I’m trying to figure out if they’re genuinely appreciated or just look nicer than they are. On one hand, it feels like an easy safe gift for adults, especially when paired with chocolates or glassware. On the other hand, I wonder if it comes off a bit generic unless it’s really well chosen or personalized.

reddit.com
u/smartyladyphd — 9 days ago

Thoughts on ai proposal generation for rfps?

I’m curious about the ethics/quality of using LLMs for government bids. I love AI for research, but I'm terrified of a hallucination ending up in a formal contract. Is anyone doing this safely?

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u/smartyladyphd — 9 days ago

Has anyone tried ePsych Billing for their practice?

Hi everyone, I’d love to get some honest feedback.

I recently found ePsych Billing and noticed they focus exclusively on mental health practices. That really stood out to me, because most billing companies seem to lump therapists in with general medical providers and don’t understand our unique needs.

I’m curious if anyone here has actually worked with them before. What was your experience like? I’m especially interested in how they handle insurance claims, denials, and telehealth codes for therapy sessions. Also, how’s their communication and transparency with reporting?

Trying to decide if they’re worth moving my billing over to. Thanks in advance!

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u/smartyladyphd — 10 days ago

Embarrassed at my last trip. Need to learn basic Spanish before the next one.

Just got back from a trip to Colombia and honestly felt embarrassed not being able to hold a basic conversation. 

Locals were so welcoming, and I just kept smiling and nodding like an idiot.

Want to fix that before my next trip to Spain. Nothing too intense, just practical everyday stuff.

I've seen Bab͏bel and Duol͏ingo come up a lot, but not sure which direction to go.

Anyone started from scratch and actually made progress in simple conversations? What worked for you?

reddit.com
u/smartyladyphd — 10 days ago

Are AI agents actually becoming useful beyond chat,

A lot of AI tools today are impressive at conversation, writing, coding help, summarizing, brainstorming but I’m still trying to understand how far we are from AI systems that can reliably do things in the real world rather than just talk about them. In theory, AI agents should be able to handle multi-step tasks like contacting companies, navigating websites, filling forms, or resolving customer service issues. But in practice, most of what I’ve seen still feels either experimental or heavily supervised.

I’m curious how others here see this space evolving. Are we close to AI systems that can consistently execute real tasks end-to-end

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u/smartyladyphd — 10 days ago