Was I actually able to refund?
My Economy (non Flex) ticket says non-refundable pretty clearly but I still checked my booking and in its "Manage Booking" page, A "Request Refund" button is available. I tried to ask their chatbot as well and it told me I am in the grace period to fully refund. I've searched about this grace period and there was no mention of it in my ticket or booking.
Anyway, so I proceeded to click the "Request Refund" and it confirmed my full refund to be processed.
Is this it or there will still be a layer of review before the refund?
(Route is Dublin to Manila)