I’ve waited over a week and Empower didn’t even include my fucking meds
To say I am livid would be an understatement. They’re a pharmacy and they had 1 job. They sent syringes, all the paperwork, ice packs in the cooler & zero meds. I already contacted preventivemd but I don’t understand how you manage to fuck this up, especially after a long wait time. I’m ready to bail.
ETA/UPDATE Wow, they already got back to me. And yep, it was in the paper! Super impressed with PreventiveMD customer care & that they’re sending a note to empower about the odd packaging. I am leaving this up solely in case someone else has a similar experience and accidentally throws their meds away! I thought the meds were in the envelope based on the wording!!