(USA) What do you guys think of the automated drive thru prompt?
To preface, I work at Starbucks. We absolutely hate when customers start ordering before we are ready to greet them.
I noticed when I went to McDonald’s the other day, I was prompted with something along the lines of “what can I get started for you today”, so I started ordering, only to realize it was an automated prompt.
So now I’m curious, what do you guys think of it?