I don't know who needs to hear this, but thank you all for being human beings
So I had a silly problem with a recent purchase, which was not solvable online, and the "Virtual Assistant" was utterly clueless about, and the "live chat" agent thing just spun out forver when I asked for a person. Went into my local Best Buy store and it was fixed in minutes.
It was my mistake that caused the problem, and it wasn't an easy or simple thing to solve, but fortunately there was a competent human being hanging out around the register who heard what was up, took it in hand, and after not too long found a workaround that worked.
I just want to say, I am sure you all (all Best Buy brick and mortar staff) are by and large paid less than you deserve, but every time I've gone into the store near me it is fully staffed with people who are actually decent and helpful. And there are reasons we need people to do things that are beyond the capability of some stupid AI to solve.
It's because of experiences like this with Best Buy staff --- this isn't the first --- that I always buy stuff from my store here if its something they carry, regardless if there is a better price somewhere else online.
Anyway, happy fourth. To all of you stuck at work on this holiday, what you do is good, and necessary, and it's good we have you to do it. I'm sure you don't hear that nearly enough. Thank you for being you.