r/BenQ

Hi guys I wanted to let you know be careful when you buy BenQ monitor.

I bought EX2710R on May 8 2023 with 30k for PS5 and in May 9 2026 it stopped working when contacted with support they are saying it’s out of warranty and they can’t do anything about it not when asked about this quality issue they repeat the same warranty.

Believing the quality of BenQ I even bought EW270Q now I am wondering should I sell it or not.
I wrote a lengthy mail explaining this issue to the support hoping they will give any positive reply and based on this I will decide what to do with my other monitor.(update got the reply and Same response it’s out of warranty )
Did anything similar happen to guys ?

Just got the BenQ RD280UG and I have mixed feelings about it.

The 120Hz refresh rate is genuinely great, everything feels super smooth and responsive. But outside of that, I honestly expected a lot more considering the price and the hype around it.

Compared to my old Huawei MateView 28”, the brightness on the BenQ feels surprisingly underwhelming. I keep trying to tweak the settings, but it feels like if I lower the contrast to get a more balanced image, I then can’t push the brightness enough to compensate. The overall picture just lacks the punch I was expecting.

What’s frustrating is that my older MateView actually looks better to me in a lot of situations, which I really wasn’t expecting from a newer “premium” monitor.

Also, this thing is absurdly heavy compared to the MateView.

Curious if anyone else here has had the same experience with the RD280U, or if there are settings I’m missing before I decide whether to keep it or return it.

Which monitor is better among two of above?

Hi, can anyone confirm whether the BenQ MA270S works smoothly with Windows as well?
I know it’s marketed a lot for MacBook users, but I’d like to use it mainly on a Windows PC. Any issues with scaling, colors, refresh rate, USB-C features, or general compatibility? Thanks!

Hey everyone,

​I’m posting this as a warning for anyone considering buying the BenQ EW270Q. I’ve been dealing with an incredibly frustrating experience with their quality control, and I strongly recommend avoiding this model altogether.

​

Here is a breakdown of what I’ve been dealing with:

​Multiple Black Dots / Dead Pixels / dust under panel:

I just received my second monitor, and both units have had severe pixel/panel issues.

- The first monitor had 4 noticeable black dots out of the box. I returned it, reordered a replacement,

- and the second one is even worse—it has 5 black dots. (See attached images for wide and close-up views of the dots relative to the mouse pointer).

​Terrible Build Quality (Panel Gaps): Both units suffer from massive panel gaps along the sides. With gaps this wide, it feels inevitable that more dust will get trapped behind the screen or the panel will degrade further over time.

​Out of Pocket Losses: Because of their complete lack of quality control, I’ve already taken a Rs100 and 2 days of time loss just trying to get a working product.

​

I’ve reached out to BenQ support to demand immediate assistance and to get in writing whether their warranty will even cover these dots if they grow or multiply (which seems likely given the panel gaps).

​Until they fix these glaring manufacturing defects, save your money and your time.

Do not buy this monitor. Has anyone else experienced this with BenQ recently?

​TL;DR: Ordered two separate BenQ [Insert Model Name] monitors. Both had multiple dead pixels/black dots (4 on the first, 5 on the second) and massive panel gaps. Lost $100 in the process. Avoid this monitor.

Drive link - link

Hey guys,

currently searching for a 27" monitor mainly for my MacBook (but also want it to use for my Windows Laptop I need to use for my main job). Came across the Mac lineup of BenQs monitors, but not sure which one to pick.

MA270S seems to be a perfect choice with higher refresh rate and 5k, however it is about double the price here compared to a MA270UP. For those having the chance to try both: Do you think it's worth it?

I am mainly using it for software development, but also some design tasks and usual office stuff like browsing internet or working on documents.

Thanks a lot!

Hi guys,

Is the BenQ EW270Q a good monitor for overall purpose? Any other monitor in similar price range which is better than this one? I wanted to mainly for office work, but occasionally for gaming and other stuff like movies etc.

Hardware:

• MacBook Pro (Mac17,2), Apple M5, 16 GB RAM
• macOS 26.2 (Build 25C56)
• Display Pilot 2 (latest version)

Display configuration:

• Built-in Liquid Retina XDR Display (3024×1964) — internal display
• BenQ MA320U (5120×2880, UI: 2560×1440) — primary/main external display
• Dell U2719D (1440×2560, portrait) — secondary external display

---

Bug description:

When Display Pilot 2 puts the internal MacBook display to sleep, it causes two severe and unrecoverable side effects:

1. Internal display cannot be woken without a full session reset

After Display Pilot 2 sleeps the internal display, no standard macOS wake mechanism recovers it. Confirmed failed approaches include:

• Mouse/keyboard input
• caffeinate -u (user activity assertion)
• Writing IORequestIdle = false to IODisplayWrangler via IOKit (both as user and as root via sudo)
• Opening System Settings > Displays
• Closing and reopening the MacBook lid
• Force-quitting Display Pilot 2

The display remains stuck in Display Asleep: Yes state (confirmed via system_profiler SPDisplaysDataType and CGDisplayIsAsleep() via CoreGraphics) until a full system restart or WindowServer reset.

2. macOS menu bar disappears from all external displays

When the internal display is put to sleep by Display Pilot 2, macOS corrupts the display coordinate space for the BenQ (the main/primary display). The WindowServer Menubar window is repositioned to Y=-30, Height=30 — 30 pixels above the physical top edge of the BenQ display — making it completely invisible. This was confirmed by inspecting the window list via CGWindowListCopyWindowInfo.

The BenQ's visible display area starts at Y=0, so the menu bar is rendered entirely off-screen. The menu bar process (SystemUIServer) continues running normally — the issue is the window coordinates, not the process.

Attempted recovery steps that failed:

• killall SystemUIServer (restarts the menu bar process — menu bar reappears at same off-screen position)
• killall Dock
• Activating Finder to shift menu bar focus
• Swapping the main display assignment between BenQ and Dell and back (via CGBeginDisplayConfiguration / CGCompleteDisplayConfiguration)

Root cause hypothesis:

Display Pilot 2 appears to put the internal display to sleep using a private macOS API that sets a persistent display power state. When the internal display (which has a notch) goes to sleep while an external display is set as primary, macOS fails to recalculate the display coordinate geometry for the external display. The menu bar coordinate space retains an offset corresponding to the MacBook's notch geometry (30px), placing it above the visible area of the notch-free external display.

Steps to reproduce:

1. Connect a MacBook Pro (M-series, with notch) to one or more external displays
2. Set an external display as the primary/main display
3. Allow Display Pilot 2 to sleep the internal display (or trigger it manually)
4. Observe that the internal display cannot be woken and the menu bar vanishes from the primary external display

Recovery:

The only reliable recovery is:

sudo rm /Library/Preferences/com.apple.windowserver.displays.plist
sudo killall -KILL WindowServer

This deletes the persisted corrupted display layout and restarts the WindowServer, forcing macOS to rebuild the display configuration from scratch. A full system restart also works.

Expected behavior: Display Pilot 2 should either (a) not put the internal display into a sleep state that macOS cannot recover from without a session reset, or (b) restore the internal display to an active state when Display Pilot 2 is quit.

Impact: This issue requires a destructive session reset to recover from, causing loss of all open window positions and requiring applications to be relaunched. It has occurred repeatedly across multiple days of normal use.

I have two 32" monitors, each with a Quantis monitor light. I'm looking to upgrade. They help at night, but could be better.

The only thing holding me back is that the two lights are controlled by a single remote. I'm seeing conflicting information online, but can two of the Halo 2 lights be controlled and synced to a single remote?

Apologize if you've already read a post about this. I deleted my old posts as while I was troubleshooting i operated on a few false assumptions that I dont want to be misinformation or influence anyone about the products I am using.

I recently added an Amp to my audio system. With the amp, I get a light constant buzz of a ground loop in my main channels (the ones the Amp drives).

My troubleshooting steps, so far:

Moving the amp to another room. (No buzz)

Also moving the AVR to that room (no buzz)

Significantly Improving my rack cable management.

Testing them in the home theater with all other equipment unplugged from the AVR and power (no buzz)

I added things back in one at a time, and realized the buzz happens only when the projector is on and displaying an image. Unplugging the HDMI from my AVR to the Projector makes the buzz go away.

I connected my avr to a monitor to see if it always happens when the HDMI output is active (no buzz)

I connected that same cable to my projector (buzz returns)

Connected my projector to a new power cable (buzz returns)

Connected projector to a different outlet. This may have made it a little worse, but im not certain.

So where Im at, Im certain my projector is making my new Amp buzz; but im obviously not going to throw my projector away, I want to keep the Amp, and I wont just tolerate the buzz. Do I have any options?

The equipment list:

BenQ HT4550i

Onkyo Tx-RZ30

Emotiva BasX A3

Klipsch RP 6000fii, 504c ii, 1200sw, SF-2 as surrounds

Pannamax MR4300 power conditioners

Which one for productivity? I work as a sw dev. 280ug is still not available in my country and not sure if 3:2 is worth, when scaling is needed. Size with PD is comparable and probably no scaling needed on PD. Downside is the price - 1000€

I have a Benq SW272Q monitor which I use for color grading videos. I noticed very strange magenta tint spread out from the four borders of the monitor. It is very visible only when I either have a white background or something bright on the screen.

I called the support and an engineer came from their end to look at what the issue was, he acknowledged the problem and sent a report right away.

The team that is supposed to take action to address the issue is blatantly refusing any kind of help by simply stating that my monitor is perfectly functional and they will not do anything about it. This is regardless of the report that was sent to them along with a video taken by the engineer who came to inspect the monitor.

Now he is not receiving my calls. My monitor is within warranty and Benq officials refuses to honor it.

This just creates a bad impression about the company and the problems faced by an end comsumer.