r/Chilis

At the end of the night to do sidework. Essentially being asked to work for free. As well on the off chance that I make less than minimum wage they do not cover it. Doesn’t happen too often at all… maybe a handful of times in 8 months. I asked other employees and they said if we complain they just fire us. What should I do in this situation? I’ve just been keeping my head down and taking it to keep my job. This manager also sent another employee to the store to grab her period products then sat a table in her section after sending her to the store. The manager asked to me take the table. I was under the assumption that table would remain mine and I would get the tip. The manager switched the table in the system back to the employee who went to the store after I did all the work and they were leaving. The table gave cash. The other server said if it makes you feel better they didn’t leave a tip. Because they handed the cash tip DIRECTLY TO ME because I did the work!!! I was beyond upset. But since I’m an honest person and the table was switched back to her I gave the other server the tip. Had I known from the beginning the table would be switched back to her I would have done the favor but geez. They should have relayed that perfectly out upfront. Not just “take table this # the server got sent to the store” She also tried to gaslight me saying she would switch it back from the jumpbut all she said was “take table 51. I sent the other server to the store for me” I LOST it on the manager. I apologized but I was NOT having a good day and was not like me to lash out. I just don’t think it’s fair I’m constantly asked to work for free. The manager said she wouldn’t document my “losing it” but it was so upsetting. I should have said it in a better way but I was up all night with my mom whose cancer is getting bad. Just didn’t want to call out on a Monday. Should I take further action or just keep my head down as I’ve been doing. The money is worth it sometimes but I’ve definitely made more and way more at other restaurants where I wasn’t abused.

i am a bartender/ server at my chilis that happens to be a VERY popular one, i will not disclose location. when i bartend, life is good because i can take tables while bartending and out lounge is huge. sometimes its only high tops sometimes its booths. when it comes to serving, right now we are only allowed four tables even though there is 60 tables in the restaurant because our manager is disappointed in our gwap so until its fixed, servers only get FOUR tables. i understand trying to uphold restaurant standards and i honesty dont mind having four tables when we are slammed. its easier to engage with your guests and make sure everyones accounted for. the issue lies in the AM shifts Tuesday- Saturday when its slow and they schedule like five servers and let the bartender take tables. the bartender takes tables in the dining room and he takes up to six in his section AND THEN takes the lounge on top of that., so if you do that math hes taking up to 12 tables at a time while all the servers take four. not only is it annoying because hes getting all the tables but he also asks everyone to do everything for him. never runs his drink or his own food just runs back to the bar and is usually on his phone. we tip HIM out meanwhile we have 10 min drink tickets and four tables mostly filled with teenagers. the managers domt seem to care one of them said that we are “hating” because he can handle it. so it doesnt even feel worth it to bring it up to corporate because our managers would probably just come down on us out of spite. im about to drop the morning shifts completely because working with him makes me feel like hes taking money right out of my pocket. does anyone experience something like this at their chilis?

The QP burger and chicken sandwich are $10.99 each. They each come with fries, a soft drink, and a soup/salad. In addition, if you are a member of Rewards you can get bottomless chips & salsa with this.

I know Chili's is trying to take business away from fast food, but this seems like a lot of food and effort for not-much 💵

Just now starting training to be a server but my location was out of the abbreviation cards. Does anyone have any pictures or links of theirs? Any help is appreciated!

Just as the title says.. does anyone know the brand of the mandarins that used to be served?! My kids are obsessed with them and nothing seems to come close to flavor! Thank you!!!

Convince me that I am wrong, please! I have been with Chili's 6 years and what I have witnessed in the past 2-3 years has been downgrade of everything Chili's. The food is cheap, the over turn of staff has increased, we can't keep 4 managers to save our lives, servers and bar sections, have been cut to very small sections, and the customer demographic target has become Mc Donalds customers.The small sections are bs, because we implemented the runners to take on more tables. Wtf is the problem Chili's? We have families, and children that you're taking food right out of their mouth to line your corporate pockets. Every change made benefits corporate, but never once benefited your employees. I hate to start over, but corporate changes are making it difficult for staff to stay. It sucks because I love the people I work with.

i work at a chili’s location in north texas, my gm will have his family come in for dine in have a server, serve them, use his comp card (which i understand) the part i don’t understand is he will not tip and on top of that he will place $800 + togo order (hella party platters, etc.) and then use his comp card and still not tip the togo person as well. should i email corporate? or what should i do?

I currently work at Cracker barrel as a server, currently i make 120-190. The guests are older people so the tips are lower. The sidework is hard, and I am just trying to get experience else where. I want to be a bartender, but I dont have experience as one. I have been a server for 2 and in restarunts for 4, im only 21.

Every time I order the chicken sandwich, it never comes with the ranch like it says it does on the menu. Is it just the location intentionally not giving ranch out or is this more widespread?

My GM last week ended up taking her anger out on me because I didn’t hear her asking to prebuss a table of mine. I heard the third time and I told her that as well. I also went out and came back with plants and mentioned other tables she could call out too not just me. I was pulled in the office she shut to door and basically blocked it by standing in front of it. She then told me she is sick of my attitude and she will be call TMR on me… I’ve never been spoken too about anything. Great employee never late blah blah blah. So this came out of no where. She then told me that she knows anytime that anyone calls TMR. I called TMR first the week before because of a reasonable Accommodation on a dr note because my GM was probably going to fight me on it… and then all this shit chaos started happening. She told me as she pointed out the office door that “they” tell me everything. Who was out there were her favorites that she says she doesn’t have. So basically i believe I’m being retaliated against and “watched” by other team members so they can report back? On me? Just me?

This point I don’t trust TMR as my GM will just find out and treat me worse.

Hello I recently got hired on the spot at chilli's interview this week on tuesday and i did all the paperwork and stuff they asked me to do and the manager said he'd call me next day on wendsday but he didn't so I called them and they said they would call me in a little bit to tell me and they never did and next day on thursday I called them back and a differnt manager answered and said the same thing that they would call me soon, Am I being a nuisance or is this much wsiting normal? Sorry if it's a stupid question but I'm 16 and this is my first job so I'm confused at this type of stuff

Anyone have the times for the training captain webinairs for today? I'm second guessing myself for the time. I'm in CT.

Hi all,

Is there a way to upgrade the house salad to a larger portion size? Craving it with my 3 for me and don’t just want that little bowl! TIA

hello my fellow chiliheads!!!
i’ve been working at my location for a year and some change and have climbed up from busser to server and now i am in charge of doing the truck!! ask me anything about it!!! everything is on the table