r/MammotionTechnology

Has anyone installed the latest update (2.3.31.69) for the Luba 3 AWD 3000? Does it work well?

I am a Luba 2 AWD 5000 user in the UK. Like everybody else, I've had issues with software updates, a failed power supply, etc. The latest issue I had was that my Luba 2 just stopped charging. Assuming it was another failed power supply, I replaced it but it made no difference. At this point, I knew I'd have to try and contact Mammotion and see if I could get it repaired. Here is what happened:

I contacted support and they took my information.

Asked me for the invoice. I didn't have the invoice.

No problem. They found it by serial number.

Asked me to put it in it's box and ship it back to them. I didn't have the box.

No problem. We'll send you another one.

They sent me the box. I packaged it. They covered cost of shipping.

It was gone about a week and my app would pop up periodically while they were testing which was kind of fun. After that it was returned to me and they even replaced the hubcaps on the front wheels that had broken off. It's now working great.

They did all of this with literally 6 days left on my warranty.

I know there is a lot of negativity over firmware updates, etc. but my warranty experience was frankly one of the smoothest I've ever had and I could not be happier.

We recently replaced our aging robot mower with the Luba. After watching it motoring at speed up and down, the family had a competition to name it. In order, we nominated, then awarded;

3rd place: Sir Mowsalot

2nd Place: The Lawnborghini (best announced in your best Jeremy Clarkson voice)

1st place: Mow Farah!

So, what’s your name (suggest we avoid that piece of #%* after the firmware updates - plenty of that on other threads!)

Hi Mammotion Team,

I am a huge fan of my Luba, but I'm facing a critical issue that many users share: the AWD skid-steering is tearing up my lawn during turns, especially when the soil is soft or the turf is not yet fully dense.

I would like to urgently request two simple but game-changing software features for users with more delicate terrain:

1. Optional "Random Bounce" Mode (Turf-Safe Mode) Please add an option to disable the grid-pattern mowing and allow the robot to bounce randomly off the virtual boundaries (like traditional robot mowers). The rigid grid perimeter turns always happen in the exact same spots, which completely destroys the grass there. A random mode would distribute the turning stress across the entire boundary and give the soil time to recover.

2. Configurable Multi-Point Turns (e.g., 5-point or 6-point turns) The current multi-point turn setting is still too aggressive for soft soil. Please add a slider to configure the number of points in a turn (up to 5 or 6 points). Taking wider, more subtle turns with smaller steering angles would save the turf from being ripped up by the wheels.

These are relatively simple software additions that do not require hardware changes, but they would make Luba much more subtle and versatile for difficult, real-world lawns. Thank you for listening to the community!

Putting it away and have limited space. Box says ‘this side up’ on the top but is there any real issue with putting it on the side for winter?