r/McLounge

Hi, I'm planning to give my two weeks' notice in a few weeks, and I was wondering if it'd be better to submit it before or after the schedule releases for the following week.

Edit: My concern with giving it before the schedule is released is that they're more likely to give me bad shifts, since they know I'll be leaving.

So if you been at your store long enough to see the GM quit and replaced pretty quickly.
Has the store made any postive/negative changes after the new one took over?
Sometimes it feels like nothing will really happen, just more strict rules.
The vibe isnt the same.

I work at McDonald’s and I’m still pretty new, so I’m trying to figure out if I handled this situation wrong.
There were two orders under the same name. Both were regular orders with things like 20 nuggets and meal deals. Then a lady came through saying her order was also for that name, but she said she had 2 happy meals, which didn’t match either of the same name orders I could see.
I asked her if she had already paid, and she told me yes, that she had paid through the app. I wasn’t sure what I was supposed to do, so I asked my coworker if I should send her to the second window. He said yes, so I sent her over.
Then apparently she ended up saying she hadn’t paid but ended up getting free food. My manager got upset with me and told me not to send people to the second window if they haven’t paid. I explained that I had asked the customer if she paid and she told me she did, and that I had also asked my coworker what to do.
Now I’m worried I got my coworker in trouble too because I told my manager he was the one who told me to send her to the second window.
I obviously understand now that I should make sure payment is actually verified instead of just taking the customer’s word for it, but I’m wondering if I was completely in the wrong here. Also, do you think the customer was possibly trying to get free food?

Hiii, it’s going to be my first day on Thursday, and I’m super nervous, I have my orientation at another McDonald’s so it will be my first time at the one I’ll work at and I do t know hat to do or what it will be like can somebody give me some insight 😅😅😅thanks.

So, I'm a transgender dude, I'm going to be starting T VERY soon (as in less than a month away), and I'm a little worried. I haven't heard anything blatantly discriminatory from any coworkers, but there's definitely been micro-aggressions that were either completely ignored or even perpetuated by the managers, and I'm worried that I'm going to be discriminated against once I start to change and get clocked. I'm very new (3 months) and want to avoid making enemies with anyone at all. Is there literally anything I could do other than just tanking any potential discrimination?

I was working a long shift yesterday, was going to be ten hours long, I felt like the shift was going great and I had even been helping two new employees learn stuff. For context I have been working there since June 10th and only recently bought a knife for work to open boxes. Well, yesterday I was almost done with my ten hour shift when two of the managers come up to me and Im asked to leave the property. It was random. They wouldn't tell me why and I wasn't allowed to wait even in the lobby for my ride to pick me up, which wouldn't have been until hours later. I found out nearly two hours later from people who heard from people in whole different cities that were not even employed by McDonalds or even the company the McDonalds I work for is owned by. I was apparently accused of pulling my knife on someone. (Wtf, why would I even do that, what is ever worth doing that) I was not allowed to work my shift today or even finish my other shift yesterday. I have a meeting with my gm and I assume higher up tomorrow about it but I was completely blindsided by this. Does anyone know how I should go about this and what compensation I should ask for when it comes out that I didn't do it due to the fact I was humiliated and my image was ruined?

Edit: they did fire me, not because I possessed the knife, but because the girl, who was new, felt threatened. The moment they showed me as me "pulling a knife on her" was me holding the knife for two seconds, unopened, and not pointed toward her, saying she needed to get one to open boxes, otherwise she'd have to find someone with one. They then tried to claim me talking with my hands was "making violent gestures" at her. I am going to go through legal channels to sue as everything was not handled properly and they were clearly cherry picking for what they wanted.

I am not exactly sure what to do? I had been working for hours, and had massive brain fog, and was waiting on a wrap for the rest of my order. I asked the kitchen if they were working on it, and they had already made it. I was so confused and everyone was looking for it, only for it to be a huge thing for someone to find it in a bag already packed for doordash, making me not only embarrassed but also guilty.

My manager went off on me, she is kind of blunt but was really stressed that day. I legit checked that bag three times and could have sworn I didn't put it in there. I'm wondering if I got the packaging mixed up, or if I was getting tunnel vision from working, plus the heat, etc. I feel like I keep inventing new situations to embarrass myself everyday.

so i've only been working at mcdonalds for two/three months now, and my shift manager had been generally alright. recently, i have been given a date for an important exam at school, since i'm also a student, and the date came out after the week was already closed for unavailability submissions. because of that, i messaged my manager only three days after it was closed and let her know that i would definitely not be available, and that i wasn't able to submit an unavailability because i got my exam date only very recently and didn't make the deadline to submit an unavailability. i got completely ignored, and she scheduled me a shift during my exam anyway. it's not a popular shift, so none of my coworkers are willing to take it, and i don't know many people as i've just started working; is there anything i can do? i don't want to simply not show up, as that'll be unfair to my shift managers, and i don't have time to submit an annual leave request. please advise!!

Hello, I currently know everything about service. Im scheduled to learn the grill soon, Any tips on what i should look out for? Any advice will be appreciated!

So i've been technically a manager for two years now however the amount of knowledge I have puts me closer to a manager in training. The only courses i've taken have been servesafe and shift leadership. No otp1 or any other courses I was told I would get signed up for and never was. I keep telling the gm, supervisor and other managers that I don't know things and I don't get trained. On top of that, i've been dealing with health issues that have caused me to slow down. Different managers get trained differently depending on who they were dealing with, what shift they have to run or anyone who got promoted at an earlier stage or came from another store. The gm also bases some stuff on who she is fine with at the moment and who is more advantageous to her.

I couldn't run my department (kitchen) because I would always be tossed up front. The gm or another manager would have me mostly run breakfast and a few days a week lunch as well while they would be off the floor for the most part. If there was an issue I couldn't handle, they would just fix it on their own and never teach me the fix. One day I was left as the only manager and was left short staffed while 3 if our managers were at another store for another rgr (that store had 17 people that day for lunch). For 99% of inspections a sr manager would handle it and I would be busy enough where I couldnt pay attention to the questions and answers.

If I tried to come in on a day off to try and learn some stuff while clocked in, the gm would stop me immediately and put me on the floor. I also had to deal with the gm and another manager thinking I should date a fellow manager and kept making excuses for him pushing past my boundaries so I felt the need to lie and say I had a bf when he half assed asked me out. They seemed to think it was ok because he felt he might die alone (the mans in his mid 20s).

Eventually the gm took over doing truck (one of the few things for my department I did know) and has now handed it back to our ex kitchen manager who ordered way too much on our last truck order.

I knew my lack of knowledge was going to backfire but they kept treating it like a "we'll cross that bridge when we come to it." Emotionally, I had already felt like this was going to have bad consequences. Well, call me clairvoyant because a week ago we got shopped. I was on break and the other manager (the guy I mentioned earlier) comes to let me know so I ended my break early. By that point she was in the 2nd window already. The guy was already stressed like crazy, we were short staffed and had already gotten 2 people to come in early and that still wasnt enough. I sent him to the grill area and waited for her to come in, not knowing what she may ask. She mentioned us being short staffed yet got upset that the staff didnt give genuine smiles (they were stressed and one is special needs) and docked us because I was in a position. One forgot the 3 w's when he pulled her (I wasnt back yet when that happened). The first person forgot to tell her have a good day. I thought the guy should have used the high times to his advantage and talked to the back cash and 2nd window people and give reminders on what to do so we lost less points vs running to get me first. She asked what our goals were supposed to be but I genuinely don't know that info. We never really do goals on the shifts and while the sr managers can remember I don't. So I adnitted I didnt know and also didnt know another answer because I dont get trained. In my head, we surely hadnt met whatever the goals should be so I didnt feel the need to lie and make up some sort of numbers. The gm got mad when she found out I didnt give an answer and claimed she talked about it all the time but she doesnt. We passed but it was a low pass.

The supervisor got mad about it and blamed me solely despite me not being there for most of the inspection. He now wants to demote me but the gm is trying to intervene. She admits she knew I havent really been trained but claimed it was because we didnt have the people despite her having opportunities during the summers and her still not training me. I'm not stupid, she doesnt really have too many options on certain days, especially for for the 1-3 timeslot.

I don't know what to do at this point because i'm getting blamed for a lack of knowledge that other people caused.

As the title says. I did a very dull thing and took a DT presenting shift while not really knowing drive thru. I typically do front counter and have never been tried on DT. How do I even do a shift like this? I understand it’s similar to FC but what are like main areas I need to look out for?

I know I should’ve been trained but there was a complete lack of at my store…

I’ve literally just turned 18 and my scheduling manager has given me night shifts. I’ve always been a 4-10/11pm due to the fact I had school during the day and am a young carer to my brother. I have my availability set that I can work til midnight everyday but I can’t do night shifts.

When I said to her by the way that’s outside my availability and I’m unable to do them, she replied with everyone takes their turn of doing nightshifts and didn’t want to hear my ‘excuses’.

Like what the hell? What do I do about that genuinely? I’m so ready to leave🙃

For context, I have done about 3 shifts - covering drive thru, fries etc. However, I am kind of slow at doing all of them, but I learn decently quickly and consider myself a capable person. I am about half the speed of others and when not knowing what to do or finished a task I kinda just stand there not sure what to do. Do you learn quickly and get used to what to do and the order of things? Or do I just suck?

(Yes I read the pinned post)
For context ive logged on the Hamburger University to try and complete the modules early but it wont let me complete the Welcome module which is the prerequisite for starting basically all the other assigned ones (if someone has a fix that would be great). Because of this I started to check out the games and videos on the different stations to try and get prepared on how they work. I just wanted some other things that I could do to make a good impressions and/or get ahead of what they expect of me

So I started working from March 2026. But, since last two month I've been getting frequent shifts, most of them are overnights. Today was one of my rare day shift and it was a mess. I was struggling to handle the rush and the manager had to step in quite some time to help me. I made mistakes with a few orders as well. To top it all, I literally forgot to clock out(I called the store laters to let them know) as there was quite the rush in front of the screen.

Now I'm so mortified that I think resigning is my only way out. Am I even gonna get anymore shifts!? Please give me some advice guys😭😭

I started 3 weeks ago, and do 3 days a week. They called me this morning, I missed it since I was asleep and my phones on DnD. They called again 30 minutes ago. Tbh as much as I need a job, I simply don’t want to be bothered on my days off. I work hard on my scheduled shifts but I just don’t want to come in on days off. Will they say anything in person about me not picking up their calls?

I’m 17 and I’ve just recently started working at McDonald’s. I’m not going back to school in the fall so I am available full time but after my 3rd shift which im completing this week my training will be over. So far with training im only getting booked 1 day a week. I’m wondering if I have to ask a manager about that or if they will start to give me more hours once I’ve stopped my training? I’m not sure this is my first job if anyone can help thanks!