r/OPTUM

I just want to share my application experience with Optum because I’m really sad and disappointed with the result of my application.
First, I had my initial interview and background interview. After the interview, I was endorsed to the assessment stage, which consisted of three assessments. I was informed that I passed all three assessments.
After that, I proceeded to the final interview. During the interview, my recruiter mentioned that they were looking for someone who does not have plans to work abroad and who intends to stay with the company for a long time. To be honest, I really don’t have any plans to work abroad, and I am looking for a company where I can stay and build my career for a long time.
After my final interview, I was informed that I had passed all the stages of the application process and that I just needed to wait for the team’s final decision.
However, yesterday, I received an email informing me that my application would not be moving forward.
I would really like to understand why I was not considered for the job offer, especially since I have extensive experience in customer service and healthcare. It is really sad and disappointing for me because I genuinely expected that i already passed!
I don’t know exactly why I wanted Optum so much, but I truly saw myself working there for a long time. I was hoping to become part of the company and grow my career with Optum. but with this result, i am very saaad :(

Been with current dept and position since Jan 2023 - consistent performance On my way to my 2nd or 3rd 5 performance rating, but frequently rejected for all internal job postings regardless of grade level, and qualifications. Applied to hundreds of positions and nothing, but when I was applying aggressively before U got this job I would have interviews every week. I was even denied for a team lead position within my own dept because “i didn’t meet the qualifications” when i not only met the required qualifications, but the preferred qualifications as well, and wouldn’t need to be trained since i already work in the dept. no one was hired for the role though, so i figured it was a ghost posting. Spoke to my supe and she didn’t even know I applied meaning the resume didn’t even make it to her desk. Thinking of leaving and coming back at a higher grade level because I’m not seeing the pay increases I should be. Anyone else experiencing this?

ano thoughts niyo sa metrics sa optum, mahirap ba? hahahaha

Hi mga kunars! Baka may ma recommend po kayo na WFH job. I have less than a year bedside experience.

Please do recommend some opportunities.

Thankyouu

I heard some mixed reviews in Optum about RRP. I am new here. Need more details on RRP. I have considerable RRP amount. Don't want to loose it. Anyone here received No or zero RRP ? in which scenarios its normally not given ? HR told me while joining that its given more than 100% sometime for good performers

Hi everyone! I’m planning to apply to Optum and I have a few questions about their hiring process po and I'd really appreciate hearing from anyone who has gone through the experience. I only finished my 1st year. I also don’t have any work experience yet.

1. Are they strict when it comes to checking your school/enrollment status?
2. Do they actually contact your school to confirm if you’re currently enrolled?
3. Do they hire college undergrads with no work experience?
4. If you’re still studying, can you still apply for their positions?
5. How does their background check usually work? What do they check or ask for?

Hope someone could help me out 🙏 Thanks!

Hello, anyone here who received a JO from Optum and given the pre-employment requirements, HireRite background check and after complying, I haven't heard from them for several days already even after daily follow-up from their HR, I still have no reply from them and I'm so anxious but they had verbally assured me that I am hired but I still didn't signed a contract.

I’m already working for Optum but have been told our department is going to be offshored but no date. I put in an application for Specialty Intake Patient Access Specialist - Remote, but I’m nervous to even get an interview my application was accepted and is now under review and should hear back in 2 weeks. Just wondering if anyone knows anything about this position and if this department is also being offshored. If I do get interviewed I plan on asking if they are going to offshore but I’m not sure if they will be honest.

I feel like this company has a lot of micromanagement. It seems like every little mistake or minor issue can lead to a call-out, which can be really stressful and make you feel like you’re constantly being watched.

For those who are currently working here or have worked here before, what has your experience been like? Do you also feel that there’s a lot of micromanagement and frequent call-outs, or is it just my experience? I’d really appreciate hearing your honest thoughts and experiences.

I have joined optum recently as senior data engineer in g26 grade with 26lpa fixed but I gave interview for g27 and my grade was downgraded as explained by hiring manager it will impact team dynamics but compensation will be close to g27 as accepted it. I am eligible for appraisal cycle next year as I joined by june end. I was said that i am at the ceiling of my grade and I may or may not be pushed further compensation in same band and for g27 promotion i should serve some tenure for eligibility. So anybody from optum can let me know what likely can expect to happen in this case.

I would love some advice. I’ve been working with UHG for about 4 years. I’m currently working in a position that has no opportunities for growth. I have a deep longing for a transition in the company because I don’t align with my current position anymore to the point of feeling mentally drained.

I’m half way through my masters program in Healthcare security IT and I’ve had experience with quality. For the last couple of months, I’ve applied to multiple internal job postings and have gotten rejected. I’ve even signed up for career coaching within the company to help and I incorporated the advice to my resume tailoring.

After many months I finally got an interview for an analytical position (which I’d feel like I’d excel in based on my skills). I went through two rounds of interviews, I thought it went well… then I find out they chose another candidate. I’m honestly so depleted. I don’t know what else to do. I’d truly appreciate any advice and shared opportunities available. I hope everyone has a great work week!

So i have worked for optum for about 3 years and they have done me wrong with wages. I have had issues with my equipment that required me to troubleshoot multiple days with IT. my supervisor said optum only pays 1 hour for outage and im pretty much screwed for the rest of the time. I am ao uneasy about this because per law, you have to be paid for any hours you are on standby or working to troubleshoot. I am so over this company for so many reasons but this has pushed me to the edge. Any advice

I applied for a position and I interviewed for it. The job status says, “Addition interview in progress; under review.” This is my first time seeing this status.

I wish they let me know. I really want this position.

Hi everyone! I recently received an offer for an RN Complex Case Manager position with Optum/UHC, and I’m hoping to hear from current or former RN case managers about what the day-to-day workload is actually like.
I’ve been an RN for many years and have extensive managed-care experience, including both UM and case management. I’m currently with Anthem/Elevance on a national commercial case management team, and the workload/metrics have become pretty intense.
Right now, I’m used to:
Around 30 new engagements per month
Maintaining roughly 60–70 active cases
Provider outreach and member calls
Team lead/medical director rounds
Pod meetings/calls
Documentation and care plans
Quality/audit requirements of around 90%+
Constant productivity and engagement metrics
The Optum position would be Complex Case Management, primarily Medicare. I was told the caseload is approximately 40–45 members, and cases may be followed for several months.
For anyone currently doing this role (or who has done it recently), what are the actual metrics like?
How many calls/outreaches are expected per day? How many new cases are you expected to pick up? Are there strict engagement/closure requirements? How heavily are calls and productivity monitored? And most importantly — is a 40–45 member caseload realistically manageable during an 8-hour day without constantly working through breaks or staying late?
I’m not afraid of being busy. I’m mainly trying to avoid leaving one extremely metric-driven environment only to walk into another one that’s just as difficult.
I’d really appreciate any insight from current or former Optum/UHC RN case managers — especially anyone who has worked Medicare Complex CM or has experience with both UHC/Optum and Anthem/Elevance.
Thank you!

What do you think about a WFH job for utilization management or preservice review RN? I keep seeing very mixed reviews! I have an interview coming up and idk what to expect. I’m a little hesitant transitioning from out patient clinic role to WFH.. I don’t want to regret leaving but I want to continue growing as a nurse and get more experience. I struggle with needing to be comfortable in my role and love the stability.

Hello!

I was offered a clinic nurse job here with Optum/WellMed in Florida. Can anyone who has worked as a clinic nurse with Optum/WellMed give me the good / bad or indifferent?

I keep hearing about lay offs, sudden firings from previous people (nurses). When I interviewed, the office and providers were all incredibly kind and reassured me that lay offs with a large panel of patients isn’t something they have experienced before.

Thank you in advance!