r/Questrade

Margin rates

I’ve been with Questrade for many years and have been overall very satisfied. However, I find their margin rates outrageous. I’ve been looking at all of the online brokers and I think I will switch to Wealthsimple because their margin rates are extremely competitive. Questrade if you’re reading this BE BETTER!

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u/northmariner — 3 days ago

Finally Done with Questrade!

Over the past few weeks I have experienced extream amounts of lag and service issues coming from questrade not me. I’m not sure if this has to do with there new update or the release of pro or whatever but it’s absolutely ridiculous that main function of a trading platform is to allow traders to trade…… sick and tired of this. Anyways, I’m looking into different Canadian brokers to transfer my funds approximately 200,000$ cad. So far, interactive brokers seems to offer the lowest fx conversion and trading fees. Some other brokerages are offering a small sign up bonus too.

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u/rather-not-say1 — 3 days ago

Lack of transfer-in $ incentive

I am looking to have my wife transfer in substantial RSP and TFSA accounts. With the current promotion, she would receive $150. This would seem pretty inadequate in light of the potential transfer (6 figures +). They declined to match Wealthsimple’s one percent offer.

Any ideas out there?

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u/jimmayperez — 4 days ago

Internal Transfer from FHSA to RRSP (RC721?)

On the official Questrade website, it mentions that we can simply just transfer funds from our FHSA to our RRSP (provided they are both on Questrade) without triggering a taxable event.

However, I spoke to a CRA representative and they mentioned that without filling out RC721, this transfer would be considered a withdrawal and therefore taxable.

I also noticed that on Wealthsimple, to do such a transfer (even internally) would also require RC721 to be filled out.

Does Questrade automatically fill out RC721 and file it to the CRA? Or is there something that I'm not considering?

Also, how long would this transfer take?

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u/bertrambees — 3 days ago

Transferring Locked-In RRIF to Questrade

Hey all.

I'm trying to help my Dad transfer his Locked-In RIF from Tangerine over to Questrade.

I started the process back in May by opening a RIF with Questrade and initiating the transfer. I got a message back from Questrade stating the following:

"Please be advised that your financial institution - Tangerine was unable to initiate your transfer request as per their note, "Plan Type Mismatch - LRIF cannot be transferred to RIF". Please contact your financial institution for clarification and advise us to reinitiate if necessary."

I'm assuming because the RIF is locked, that the account type is incompatible with the account at Questrade.

I guess my question is, which account within Questrade should I be opening?

Would it be a LIF despite the other account not being a LIF?

Thanks everyone.

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u/Patient_Pipe84 — 5 days ago

Unable to withdraw funds for days

I’ve been receiving dividend payments over the past few days, and I can see the cash balance reflected in my account. However, whenever I try to withdraw the funds, I’m told they’re unavailable for withdrawal.

I’ve contacted customer service, but unfortunately the representatives weren’t able to provide any meaningful assistance or an estimated timeline for resolving the issue.

This has become increasingly frustrating. If this issue can’t be resolved promptly, I’ll have to seriously consider moving my funds to another brokerage.

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u/bartjoy — 4 days ago

Buying power explanation?

Edit: looks like Questrade is having errors with buying power.

I've had a Questrade account for 10+ years and still can't figure this out.

For example, yesterday I had -$1,400 buying power. My stocks had an open P&L of +$3,000 at market close and by the time after hour trading was finished at 8pm, it was +$3,500.

This morning my open P&L went up a further +$500, yet my buying power is now only -$1,375.

How could an increase in +$4,000 only change my buying power by +$25?

I understand different stocks have different margin ratios, etc. but there's just no way to predict how margin will change.

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u/PodcastHopeful — 6 days ago

Can I trade Put Spread option in register account?

u/Questrade-Product

Since registered accounts already support cash-secured puts, I'm wondering if it's also possible to trade a bull put spread by buying a lower-strike put.

If that's allowed, how does Questrade calculate the required collateral? Is the cash requirement based on the full short put obligation, or just the spread's maximum loss?

Could someone from the Questrade team clarify how this works?

Thanks in advance!

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u/netyang — 5 days ago

Edge Desktop Crash

Is anyone else having an issue while using edge desktop where if you quote newer stocks say like SPCX or CBRS for example, the program gets bogged down and slow and sometimes crashes? I’ve got 1gb internet and 16 gigs of ram so not sure what crashes it out

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u/Leebertsk — 6 days ago

LIRA

I have cash accounts with WS already and have never used Questrade before. I need to open a LIRA and am wondering which place I should open it at? It's my understanding that I won't be able to touch the LIRA money for at least 15 years and want to maximize the returns. It will be approx $150k. Which place do you suggest? Anyone have good or bad experiences with either?

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u/pinkcrush7 — 5 days ago

Trading API access

Basically the post title, but here’s the context.

Every time this topic comes up, the answer usually lands on “Canadian regulations don’t allow programmatic access for retail traders.” Lately though, I’ve been seeing posts and articles saying that rule only applies to Canadian securities, and that US securities aren’t covered by it. On top of that, I’ve noticed a few other Canadian brokers already offer API access for placing trades on US securities, like Webull and IBKR Canada, or through Snaptrade in Wealthsimple’s case.

So I wanted to check in with the Questrade product team again on where they stand. Are there any plans to open up trading through the API, or to support it via Snaptrade?

I realize the number of people who’d actually use this is small, and I know how Questrade tends to move when it comes to shipping new functionality. But I figured it was worth asking because the API team recently reached out to people who use the APIs and had a conversation about what’s working, what the pain points are, and so on. That makes me think the whole API product might be getting a revamp. Otherwise, why bother gathering feedback on something so few people use? They did not even spend time on the API documentation which hasn’t been touched in ages and is badly out of date at this point.

Bottom line, How does the pipeline look for API product? Is there going to be any revamps??

Thank you in advance

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u/NoobInNewCountry — 6 days ago

Authorisation codes vs. New Push Sign-in Approvals, which is actually safer now?

With all the recent sign-in approval updates I’ve been re-evaluating my 2FA setup,

​I’m currently debating between two main approaches to protect my accounts:

​The Classic Verification/Authorisation Code? Or

​The New Push Sign-In Approval?

Curious to hear what you guys are running on your primary accounts?

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u/CarpetWeary7479 — 6 days ago

Deposited 30K last Monday thru PAD and still haven’t got money in account?

As the title says deposited 30 K last Monday to wife TFSA thru PAD and still shows $0 in account. Should I be worried?

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u/onepunch91 — 7 days ago

Single-Leg Options are here on Questmobile

Hey r/Questrade — Jeremy, product lead here.

As of today, you can trade single-leg options right inside QuestMobile.

Quick clarification first, because someone will ask: if you trade options on mobile today, you've been doing that in EdgeMobile, and that isn't changing. Edge is still the home for advanced trading on your phone — multi-leg strategies, candlestick charts, all of it.

So why options in QuestMobile too? For a lot of you, options aren't a separate pursuit — they're how you hedge a long-term hold, earn income on existing holdings, take a directional bet on a thesis you’ve built, or add a position that complements what you already own. But much of that context already lives in QuestMobile. Leaving it to place a single-leg trade often meant breaking from the exact context the trade was built on, right in the critical moment where you’re building conviction to act.

So instead of shrinking a dense desktop options chain onto a phone, we built the preview around that moment:

  • Max loss, breakeven, and max profit up front, in plain language, before you commit.
  • Swipe between strikes without losing context, so comparing feels fluid instead of starting over.
  • Once you're in, see where the underlying is trading relative to your breakeven — the question you're actually asking.

Single-leg is the starting point on purpose — it's what fits most naturally next to a portfolio. Where it goes from here depends on what you tell us.

Try it, break it, tell us what's missing. I'll be in the comments.

Disclaimer: Options trading involves risks and is not suitable for all investors, as the special risks inherent to this type of trade may expose investors to potentially rapid and substantial losses. Denoted P&L values are based on a 38.90 ask price of the option.

u/Questrade-Product — 11 days ago

whats happening? orders rejected

cmon you can do a lot better questrade!

u/kaylaks — 14 days ago

Approve your next login with a tap. How to add?

Hi

I can't find this in the app. the insturctions are not clear

"Instant Setup: Head to Settings > Security Centre and toggle Sign-in Approval to ON to enroll your device instantly"

I do not see "security centre" in my app on my Samsung phone, which says I got latest version (v 1.29.0)

I go to "settings." and i see "Security." and then "Trusted Devices / Biometrics / 2-Step verfication"

I have Authenticator on right now is that why I don't see it?

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u/Flaky-Complaint-16 — 10 days ago

Why can’t my wife make buy orders during off market time?

She’s trying to buy VFV and XEQT why won’t it let her make a buy order now for tmrw? I hate this garbage app

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u/Hot_Fly_3963 — 11 days ago

considering switching from Wealthsimple to Questrade…

I have been trading options for almost 10 years now, I have had my highs and my lows ( serious serious lows )

The most I made trading options is around 700K and let’s not even talk about the losses I made but part of those losses, at least recently were from Wealthsimple outages ( order button disappeared for at least 40 minutes a few weeks back ) and I lost 20K within seconds but had it not disappeared, I had 3x exit opportunities.

Long story short, WS again restricted all my accounts and for the weirdest reason. I received rent from a tenant of mine and immediately transferred it to my girlfriend who needed some $ ( I admit, I completely forgot about AML and how suspicious it looked ) but the fact that they took 3 business days just to review my accounts and restricted my trading abilities was the final nail in the coffin for me ( lost another 37K )

I have now decided that my time has come to an end with WS, ( client from 2017 )

How is Questrade?

on an average, how many outages do you guys get? if an outage occurs during trading hours and there really isn’t something you personally can do, what is their support like?

like the overall spiel, as an average small to medium options trader what would you do if you were me considering such a move?

TIA! & Happy Trading!

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u/masiat — 12 days ago