r/T_mobile_

I just found out that my 55 plus plan for two people is being stopped and done away with. I was paying $70 a month which included taxes and fees.

A new plan is called the experience signature 55 plus plan and will begin on July 21. T-Mobile was adding $6 more per line making the total price $82 plus taxes and fees. I was chatting with a T-Mobile rep who said the total price with the fees and taxes would come to anywhere between $90 and $95 per month.

I said I am a senior I fixed budget and what else could he give me. He offered a 6-month promotion of $10 per month which puts the final monthly tally at $72 per month not including taxes and fees.

I requested a 12-month promotion and he said he would check and got back and said 6 months is all that he got offer. I could check back every couple of months online and see what else might be available.

Am I getting the best deal for 55 plus through T-Mobile or is there anything else I should be looking at?

I don't want to switch to Consumer Cellular if they're going to slow me down during different times of the day. They do want for a $50 a month AARP senior plan for two and that includes fees and taxes I believe.

I was trying to price check last week. Had everything I wanted, but needed to sign up with Costco after I found out their discount info. So, I was on hold with Tmobile, as I was doing this and got disconnected. My phone would not come back on for like 30 min. It was a calamity of errors. We were in essence waiting on me to get my number from Costco. I had a new phone, 5G home internet, etc. She called and left a message. No way to get in touch with her.

The next day she called, but I was at work. I could not answer my phone, (plus I did not hear it until it went to voice mail). I really wanted her to get credit.

So today I attempted to just do it on my own. Well, I no longer have 5G available at my house. Which is nuts. I called Tmobile. The first person said its not available yet, clearly did not understand me when I said it was available last week.

2nd person overtalked me, and said I misunderstood.

3rd person understood and tried to get me to switch to something that would not meet my needs. I can't do Air or whatever its called until 5G is available bc I get to 1TB a month and the cap is 100GB. So after a few days I am screwed.

I went and checked on the business side after looking the internet for solutions. Low and behold I have 5G at my address FOR BUSINESS. But not for personal. So if I want internet I have to switch and pay MORE.

Can someone please help me. I keep throwing myself at your company and no one will take me. I am about to contact ATT bc I am giving myself until tomorrow when My credit will freeze back to do all of this. XFINITY has lost their damn mind by doubling and no promotions for existing customers.

Is this hopeless? Seems like no one will help me.

Hello, I was recently given a phone as a hand-me-down (Samsung Galaxy s23 Ultra) from a friend, but the screen has been cracked for some time now. He mentioned how when he bought the phone, he bought a life-time warranty for it as well. He was on a family plan, but is no longer with T-Mobile. Will they still honor the Life-Time warranty even though he is no longer with them?

EDIT: I forgot to mention that the Family account with T-Mobile is still open, he just is not in said account anymore

I finally switched over to Cape after this tmobile debacle, and I’m still trying to decide how I feel about it.

So far, the service itself has been solid, but the whole thing has this weird “early crypto” feeling to me.
Not in a scammy way necessarily, more like one of those things where you hear about it from random people online before it becomes more mainstream, and you’re not totally sure if you’re early or just overthinking it.

For clarity, I have zero affiliation with Cape. I’m not sponsored, I don’t work for them, and I only found out about it through Reddit, if you use enough referral codes you can get service down to zero per month. It makes me wish i had friends lol.

I was mostly curious and decided to try it because the concept sounded interesting.
Curious if anyone else here has switched or looked into it. Are people generally liking it, or is it still too new to tell?

There is an overwhelming sense that Tmobile has gone over to the dark side. It's almost all negative news. I'm here to say, I'm still a fan in Dallas.

I Pay $218.50/month for:

Go5G Plus plan

5 lines

Home internet Unlimited

Amazon Prime

Hulu

Netflix

Door Dash

MLB TV pass

I do have an IC. I don't currently have any EIPs or insurance on my devices. All in all, I am one satisfied customer since April, 2022. Overall, I'm getting an incredible value for my $$$. I hope everyone that isn't happy can find a way to get the same.

Long story short but I was with T-Mobile for 15 years before switching to AT&T almost 4 years ago. I have not been happy with their service so I want to go back but I have been trying to get an Insider Code for almost a year now and have failed. I’m on a family plan and will port over the numbers with a good discount which is why I’d want to get an Insider Code before making the switch back. I’ve seen people on this community giving out ICs so I thought I’d ask here. Is anyone willing to share a code? Please and thank you!

Saved again by T-Mobile's Price Lock. No increases last year & also not getting one this year. Those of us that opened a brand-new T-Mobile account between April 28, 2022 and January 17, 2024 received Price Lock. My plan's SOC was also changed to a new one ending in "PL". No pricing changes for us, thankfully!

I’m going to join T.Mobile tomorrow thru Costco. How much does the commission change if you give an insider code? I could even pay for it if need be. End of the quarter and I would be adding 4 lines from Verizon.