r/TandemDiabetes

TLDR: If you're looking for a Tru-steel alternative, try autosoft 30.

For those like me that are having to try alternative infusion sets, thought I would post.

I have had enough kinking issues with the XC that I worry every time I used to use it, even though only 1 every month or so would kink. That's when I found the tru steel.

Now that we are having trouble getting tru-steel, the tandem nurse that texts is recommended the autosoft 30. It has the window that you can physically see the canula. Has really been awesome so far. Fingers crossed I don't have issues.

just switched to tandem mobi and i’m wondering if anyone has went through the full body scanner at the airport w it?

i remember people telling me to do not do that with the tslim, but im unsure about this one.

I have a trip tomorrow (which it looks like i wont be going to) so I plugged my pump in as it was at 50% and of all times to fail it decided now was the best time to give me the power source alert (7T). Ive been on the phone to 2 different customer care workers at tandem and they have sent me a new cable which will arrive within a few days- but i dont think it is an issue with the cable at all as i am currently using the tandem one and have bene for the past 2 years. I also tried 3 other cables and 2 other wall plugs, none of which worked. i’ve had it plugged in for 45 minutes to no avail and i’ve also powered off and powered on the pump. Any other suggestions?

Update: thanks so much for all your information guys, it's really put my mind at ease a little 😅

Ok I think I already know the answer but gonna ask anyway. So currently looking like I might be getting the X2. My issue is that my phone isn't compatible with the dexcom G7 app, I have been using Xdrip for the last few months and no sign of my phone getting on the approved list. Do I need to have my phone connected to the G7 app to use the pump or does the G7 connect to the pump. Sorry if this is like a very basic question, but it's stressing me out atm 😅

Yea.. 😑 Luckily I hadn’t used it yet and took it out almost immediately. Anything I should do? Apart from obviously cleaning it and changing cartridge and tubing.

I am hoping to get some info from anyone who has used tandem, and hear what the process was like. Right now I haven’t even started with the pump and I’m already irked with the pump rep.
I’m trying to get a Tandem t:slim X2 insulin pump, but my insurance only covers Omnipod insulin pump. I reached out to my endo asking about submitting an exception/appeal for coverage.
They got back to me after talking to a pump rep and said the rep told them “she’s never heard of an insurance not covering Tandem.” That already frustrated me because I know it’s not covered as I’ve spent hours reading my benefits and calling my insurance.
I let that go, but after about 2 weeks of hearing nothing, I reached out to the rep myself. She told me the prescription was sent to Edwards Health Care Services.
Now I’m confused.
Why would my prescription be sent to Edwards without anyone discussing my insurance coverage (or lack of coverage) with me first? I can’t afford to pay out of pocket, so I don’t understand what step this is in the process
For those of you who use Tandem or went through this process, does this sound right to you? Any advice is appreciated.

I am at my boyfriends and I brought 2 spare changes, but I used the nothing and my last one malfunctioned, can I reuse the part that applicate it, I'm really stuck and don't know ow what to do

I have always had issues with the Android App, running on my Samsung S23 Ultra phone, losing connection to my TSlim pump. It will usually only maintain connection for a couple of minutes. To re-connect, you would need to stop the app, then stop and restart bluetooth, then restart the app. It would usually take 30 or 40 seconds to connect to the pump after an app restart. I also couldn't leave the app running in the background because it would use way too much battery, probably because it was constantly trying to re-connect to the pump.

I know this is a common fault as it has been reported here in many posts.

Two days ago I updated my pump to V7.10.4, not because I needed to use the Dexcom G7-15 Day sensor (I use Libre-3+), but I wanted to see if anything else was improved.

Since that update, my Samsung S23 Ultra phone hasn't lost connection to my pump unless the distance between caused the outage. And even in this case, once the two devices are near each other, they automatically reconnect in 10 seconds or less. No more restarting the app and bluetooth. Also, when the app restarts, it connects to the pump in 10 seconds or less, rather than the 30 or 40 seconds it had been taking. I also notice my phone battery lasts a lot longer, even if the app is left running in the background.

To me, this finally makes the Android app useable as originally intended.

Has anyone else noticed this improvement after pump update to V7.10.4 ?

I use the AutoSoft90 infusion sets. I’m always so careful when removing the blue plastic needle cover. But yesterday I accidentally pulled the whole set out of the adapter. So the needle was exposed. I was able to reinsert the needle back into the cannula, but decided to toss it. I figured since I had extras I might as well use a new one. But also I hate wasting supplies.

Wondering if anyone has had success reinserting the needle back inside the cannula and had no issues with their site?

Hey everyone,

I'm trying to figure out what to do about my pump. It'll be out of warranty soon and Tandem contacted me about starting to process of getting a new t:slim. They told me that the company Doubek Medical supply would contact me after sorting through my benefits. They quoted me $1451.88 and I was wondering if there was anything that I could do to try and either get a lower cost or to not have to work with a third-party company.

Any advice would be appreciated. Thanks!

Recently my insurance forced me away from Tandem to get my infusion sets. So I went with Byram Healthcare (there are no good options out there, I looked). On my first order the operator said something about the XC being unavailable (not true) and switched me to the 90. I went with it not understanding the difference. I just installed my first 90 and I am absolutely livid. This set requires two hands to disconnect! I was starting on a fresh side so that first one is always closer to my back. I can't disconnect because I can't get both of my hands to that location! Honestly I couldn't even understand how it was supposed to work so I wasted one so that I could look at it closely. Even with two hands (and not attached to my body) this thing is hard to disconnect. Now I have 5 months worth of these things to deal with. I can only say that NO ONE should use these if the XC is available. And if they try to pull this next time I'll definitely search for another provider. <rant over>

Update: I've been looking at it very closely under magnification. The XC and the 90 couldn't be more different in design. The XC clips on with internal tweezer-like thingies (tabs compress the tweezer in and out, not up and down). It goes in flat without any friction. The 90 uses raised wedges (both top and bottom) that must be slid past each other until they both flatten out and interlock. It comes in at a slight angle because of this, and there is friction from the moment the two pieces touch. The tabs push one wedge to the side, but you still have to get it over the wedge that is left to take it off.

I think my problem is that I'm used to sliding in and out in a flat way, but the 90 wants to angle up-and-over the wedge. I still would not recommend this to anyone that has access to the XC (so much easier).

Hi
I just got approved from the insurance that I can basically get any pump that I want
Either 780 or omnipod or tandem
I’m currently with Medtronic 640 and Dexcom g7.
Any suggestion for the omnipod ? Is it stable ? Can u run with it? Do u fell it on your body? From what I’m seeing online its looks a bit big and heavy.
Thanks

Hi. I'm Dea, a Type 1 diabetic girl since 24 years, 34 years old and I’m 14 weeks pregnant.

i really need help cause I can't find any other experience reports or an answer to my question.

So... I've been using the tslim x2 for a week now in sleep mode 24/7. That works very well, I'm 89% TIR. However, the sleep mode target range is 112-120mg/dl. My doctors recommend a target range of 68-100 mg/dl. I don't understand how I can achieve that with the tslim. As far as I understand, the tslim in sleep mode tries to keep me between 112-120mg/dl. So as soon as I get to my personal target area, the tslim lowers the insulin delivery. That doesn't fit together, does it?

So what can I do to achieve my personal target range of 68-100 mg/dl? Does it help to increase the basal rate? Or does tslim just lower the basal rate more aggressively?

Does anyone have experience with this problem or does anyone know where I could get information about it?

Thanks a lot for your help!

Dea

I was told by Byram that my insurance won’t cover the Mobi sleeves. I hate paying $3 per sleeve. Has anyone found a cheaper way to get them? I know they have sleeves on Amazon but I want the Tandem ones with the little tray.

I need some new site placement ideas. I use the Varisoft as I’m very lean and the auto insertion was too traumatic to my body.
What are your favorite sites? Where do you get the best absorption? Insulin is taking eons for me lately 😵‍💫