r/TracFone

So I have 2 numbers on my account. My dad's and my mom's. I had thought I added a 500 min add-on plus a year of service to my dad's number, but it got applied to my mom's.

Okay, fair enough, maybe **I** made the mistake and picked the wrong number, whatever, my mom's number will need updating in 6 months anyway.

So I go and do the 500 min add-on and the year of service add-on, making extra sure I'm picking the correct number, checking every page during the checkout process to make sure the number didn't change, etc, being super careful. Gagh! It added it to my mom's number AGAIN!

So she's good until 2029! But I **need** to add service days to my dad's phone before mid July and I don't want to drop another $65 and it go to my mom's number again!

Do I take the chance and pick her number and see if it adds the days to his number? While I don't mind experimenting with the $10 add-ons, my mom absolutely doesn't need any more minutes, data, or texts cause she only uses her phone in emergencies. So those basically go to waste.

I know the conversation with CSR is probably going to be a nightmare and they'll probably mess something up.

Any way to move the numbers to 2 separate accounts? I've got plenty of emails to use for it.

I recently tried to buy a new phone to replace/update my current model. I logged into my T account, followed all the steps and... hit an error code. I tried 3x and even used a different browser. I finally called the Customer Service # (Dante's 7th Circle of Hell...) and the tech, too, had problems. After a third attempt to enable the purchase, I gave up and told her goodbye. I am now questioning the whole situation... maybe a sign to switch companies (at last)...

I get the 3 month service date cards so I haven't opened the app in the last 3 months. I had to add a new card today and omg, what did they do? I spent 30 minutes fighting the app trying to figure out where to put the stupid PIN to refill my service days that expire soon and I can't for the life of me find where to do it on the app. It keeps wanting me to pay with a credit card or something which I refuse to do. I had to go out of my way to fight with the website via PC to do so and even then the option to enter a PIN from a card was a complete joke to find. Where do I find this option in the phone app now? I don't need to worry about it until September again now but it would be nice to know ahead of time so I don't get frustrated again.

I just finished documenting a bunch of telemetry and system evidence on a Motorola TracFone build, and it turns out the name isn’t a typo—it’s a literal feature list. They are tracking, and the phone is doing it. 10/10 for accurate advertising.

If you’re interested in privacy, cybersecurity, or just want to see the actual receipts of what your budget Motorola device is whispering back to base camp, I posted the full research and evidence log here:

https://codeberg.org/A-Dad/tracfone-motorola-evidence/src/branch/master/ARTICLE.md

Curious to know if anyone else has run into similar findings or tried hardening these specific builds to shut up the telemetry. What do you guys think?

**anyone, (sorry, why can't we edit titles??? ugh!)

If anyone else had been having trouble getting into the website this week, like me, try *cleaning the cookies* for the website. That seemed to have done the trick for me after several days of banging my head against the wall.

Recently the majority of calls coming into my Tracfone have shown up as "private" or "restricted" This includes callers in my contact list. I've questioned two friends and they are having the same problem . they have not blocked their caller ID., nor have I mine. Any idea's on what could be going on ? My phone hits on verizon towers in town and I use wi-fi calling over Starlink out here in the mountains.

I never activated tracfone on my phone but I can't use my new sim card that's been activated from another carrier. When I go onto the website tracfone has to unlock my phone it says it's invalid. What do I do so I can use my sim card

Are monthly plans stackable?

I bought a phone plus year plan a little over a year ago. The plan has been inactive for a few months.

I bought another kit of phone and plan but I want to activate this new plan on the old phone

What is the right way to do this.

1. I do not care if the number remains the same (I don't even know if the old number is still available after all this time).

2. I don't care about the new phone being unlockable now. If there is a way to do it now or later, great, but not priority.

.

There is an update tonight at 11 pm until 6 am or around that time. So website is acting up for now but hopefully they'll fix and we will be able to use it again.

I was able to buy my phone card on there. I had to pay more but that's okay. I'm just happy I got my mins and don't have to worry for awhile.

Since the 25th of April, at least, the Tracfone website has been unresponsive. I’m not sure if this is a problem with my internet gateway, but I tried logging in from my phone, and my computer, but no go. I’m kind of computer illiterate, so if this is just a problem with my router or modem or whatever, could you please tell me how to fix it?

Just contacted Tracfone they no longer offer the $5 add on on their website even though the option is still there, when clicked on it I get an error message. I also got an error when I tried at Walmart.

I need a new company, any suggestions?

We are going to have to replace one of our phones soon. All our lines are PayGo which I realize Tracfone is trying to move away from. Is it possible to get a new device without committing to a monthly payment these days, or will we be forced to sign up for a plan when we purchase and/or activate it? I really want to continue to just buy what we need, when we need it.

If you buy a plan on walmart and do an e-pin it doesn't work anymore. Everyone is saying to put your number in and it will work. E-pins aren't available anymore or something like that.

Does Tracfone knock on my door and ask for a signature when I order? Thanks

I have 2 phones on TracFone (been with TF for years). How should I go about getting these 2 phones' numbers switched (swapped)? Do the existing plans go with the phone number or does the plan stay with the IMEI?