r/TracFone

Totally out of data. Do I need data to text?

What's their cheapest plan for data and text?

I been trying to move my service to a different phone and both times csr wants me to pay for renewal up front. Looks like I’m leaving this once it’s used up in 6 months.

Existing service does not expire till Dec 2026.

When I try to log in to the TracFone app with my phone number, it sends a verification pin. After I use the pin it brings me to the "Create Account" page, with no Account reset option. If I create a new account will I be able to keep my number? I'm not worried about minutes, I can always purchase those. I want to know if my number is safe once I do this? Or if I could lose the number if I begin the create account process.

Ordered a new Samsung Galaxy A15 5G 64GB from Tracfone on June 22 (10 days ago) and it shows either "Pending remote fulfillment" or "Accepted" for order status when I check, depending which route I take to reach the order details page. Spoke with rep, she said they are waiting for the shipper to pick it up at the warehouse, but I mean, nah.

It says "Orders placed before 3:00 p.m. Eastern Time ship within 1-3 business days. Weekends & holidays shipping times start the next business day." Pretty open and shut case of false advertising, isn't it? Maybe I'm naive but can they legally offer that and take your money for it when they have no intention of providing it, which based on other posts, they do not?

There's not even fine print saying "sometimes we fail to provide the shipping time we specify, so don't count on that." And that's why I was counting on it. Because they offered it, and so I paid for it, to be clear. Wouldn't have paid for it if they hadn't offered it.

I've just tried to port out of verizon and into tracfone, with everything going well until they canceled my port request and want me to contact an agent for more info. It's after hours so I'm a bit stuck for now, but I was wondering if this was normal at all or if I'm gonna have a hard time when I call in the morning..:(

edit: apparently verizon had added a line lock so I had to undo that. just ported out another line about 3 months ago and there wasn't one so I didn't think to recheck. problem now is he's saying it won't add my service plan. he claimed that my number was successfully ported to their system but he had to escalate a support ticket for my service and it'll be 24-48 hours. so I'm stuck with no service at all until then and now I'm worried about losing my number bc what if he's lying or misinformed about my number?

When Tracfone upgraded their network and had to give their customers new phones, I got a Nokia G300. At first, the phone was okay, but all this year it has been very slow, and I don't know why. I don't use it that much, don't have many apps installed on it. I have missed calls because it sometimes takes more than 15 seconds to respond to the tap on the handset icon to answer the call. Often pops up the "isn't responding, wait or close?" dialog. Also, it will no longer take stills. A tap of the button no matter how quickly and lightly done is always interpreted as a long press, and it takes video or burst.

I can keep the phone usable by clearing the cache of the System UI app. Do that every time I want to use it. Of course, it is very slow until I can reach the dialog to clear the cache. The camera app still won't take stills, but after deleting System UI's cache, everything else is reasonably responsive, for a while.

Anyone have any suggestions? Know of a better way to improve its responsiveness? Rather not spend for a better phone but this Nokia G300 is so bad now I see little alternative.

As the title stated: I want to buy an iPhone 16 pro Verizon locked. Will it work with a esim from tracphone?

I know tracphone runs on Verizon and was bought out by verizon. The store says it will and I think it should work. But online some people are saying it won't. Why would it it work or not work?

So this morning I got a message from both my bank and TF that autorenew had failed. I am on a 1Gb data per month plan but still had a significant amount from previous yearly renewal plans. So now it is stated by chat that the data is wiped out at the end of the month and replaced by 1Gb for the next month. That is either incorrect or a new policy. Was unable to get my data back that was carried over from the yearly plans. I carried that over for moths even on the monthly plan. Be aware!

Always have no signal or 1 bar also yesterday I couldn't switch it to wifi calling anymore not even sure why. Has anybody been having this problem? I'm also using a Samsung Galaxy S22 Ultra. It was working perfectly when they were using T-Mobile towers.

I bought a Samsung A16 from QVC on Dec 15 and received it about a week later. I didn't activate it until Jan 26, which was partly my mistake. When I contacted customer service to unlock it, I was surprised to learn they denied the request because their unlock policy changed on Jan 20 from 60 days to 365 days.

What I don't understand is why they're not honoring the unlock policy that was in effect when I purchased the phone. There was no activation deadline, and I never received any notice about the policy change. Had I known about the 365-day requirement, I probably wouldn't have bought it.

Has anyone been able to get an unlock in a similar situation? Did I really miss the cutoff by just a few days?

I made a somewhat expensive mistake today, so hopefully this helps someone else.

I bought one of the QVC TracFone bundles with a phone and a year of service. After only 7 days, I ported the number to another carrier. I assumed the service would still stay available on my TracFone device/plan, and that I could just get a new TracFone number to keep using it.

That's not what happened.

As soon as the port completed, the line was deactivated. I contacted customer service, who checked with a specialist and supervisor. They told me that once a number is ported out, all remaining service is forfeited. In my case, that meant losing over 90% of a one-year plan.

The part that caught me off guard is that I don't remember seeing any clear warning that porting out the number would also permanently forfeit the remaining prepaid service (maybe I just missed it). If I had known, I would have contacted customer service first.

So if you're planning to port out your number, talk to them before you do anything. Hopefully this saves someone else from learning the hard way.

Edit: I'm on a PC laptop using Firefox on LInux. Hotspot allowed Tracfone is USB tethered.

Edit: Phone is a kyocera duraxv extreme feature phone. I don't use any apps on it or access the internet. Laptop only via tethering for that.

Been using my old 6 character password for ages. When logging in I get an admonishment and the new password instructions in red. I've been ignoring it and just hitting login. It keeps working.

I do not see reset password in the account dropdown, after a search it appears you need to hit the "forgot password" button that appears at login and go through the process. However, I saw a bunch of posts about the new temp password not working, people getting locked out etc.

I cannot deal with that right now (I'm usb tethering for crucial internet in my van), has anyone recently successfully updated or changed their password? Concerned that eventually my old 6-character one will stop working.

thanks

does tracfone push all major android version upgrades to phones? I am looking at the A17 and it says it to receive updates for several years yet? does the tracfone version on the phones update as well?

SOLVED!! Thank you XGempler. Got him 3 months to deal with this later.😅

So my husband has had a tracphone for years. He has been on an unlimited plan the past year (phone+plan option.) I didn't realize his end date was near. (yesterday apparently). He had enough points to buy a plan for a month, until I could find another option... We're broke, so I can't afford a month of service, but due to his medical issues he has to have a phone.

What are my best options here? Even a month of service would give me time to figure things out.

Not excited about losing 7k+ points if I can't reopen the account, but he needs service more.

Any ideas? Thank you!!

Purchased a Tracfone with a year plan from Walmart to use as a work line and never opened it. Missed the return window. Are there any issues reselling the unopened, unused phone and plan?

The only place I found the Tracfones with the 1500 minute plans is Amazon and Walmart. Does anyone know why HSN and QVC have no tracfones?

Hi everyone, I am heading to Japan next week and wonder if I am able to purchase an international plan? I understand that they have an international calls program but that is just calls right? I want to be able to use my apps & texting. Thank you!