Paid $280 for a laptop screen that didn't fix the problem, and the shop won't refund. What are my options?
My Lenovo Yoga 7i 2-in-1 stopped working out of nowhere. I called a local repair shop, and the owner told me to bring it in. As soon as I described the problem, he said it was "definitely the screen." I told him the screen has a small chip on the edge but it's been like that for a while with no issues, and that I thought it was the battery. He ordered a new screen anyway and I paid $280.
Three days later he called to say the new screen didn't fix it. He also took it to a laptop specialist, and they couldn't figure out the problem either. He took the new screen off and put my old one back on.
The diagnostic was free. When I asked for a refund, he said he usually doesn't give refunds but offered me a partial one. Idk if I should be ok with the partial refund even after he took off the new screen?