Defect Claim - Approved
I pulled a glass canvas case hit last week, the card had 3 indentations on the front surface that are visible so I put in a claim and it was approved and I have to send the card in.
So, my question is…this is my first claim. Since they approved my claim and asked me to ship the card, what happens next? Do they do another review once they receive it? Will they deny once the card gets there and ship back? Can I expect to get an exact replacement back? My main concern is the back and forth through the mail, I see all the horror stories about lost and stolen cards, so I’m trying to avoid that. Obviously I will be insuring the shipment to Topps. Curious to hear everyone’s experience with approved claims. Thanks!