







I lost all of my country matches on June 03, 2026. I was contacted by Ancestry Team regarding the issue and they told me that they were going to look into it because there was a problem. After seeing their explanation today on here, I am worried that my country matches won’t come back which would be extremely incorrect. I kept trying to reach out to customer service and the Ancestry Team but no proper response was given.
I have recent ancestry from all the country matches I had before including many DNA relatives.
I think there’s still a glitch in my results.
After my post about my locations being gone, thankfully AncestryTeam has reached out to me and explained what had been going on. Thank you again!