Trying to get a security code and they're making me answer questions about people I don't know?
It's already weird I have to talk to customer service to do this, but then they started asking about my driver's license number, which I never gave them, so that was weird at first. Then they asked which state someone I don't know owns property in. It's someone with the last name pronounced the same as me, but spelled differently. I got the question wrong then they asked if I wanted to do the balance transfer over the phone, which after that phone call, felt sketchy as fuck. What is going on with Citi?