u/Express-Double-2722

▲ 6 r/UbisoftSupport+4 crossposts

Steam splinter cell blacklist Game stuck on “continue” , not being able to communicate with ubisoft : Asus Rog flow z13 please help !!!

erased the cache (there was no cache in ubisoft laucher file .instead I erased the one in the appdata part I changed the name .
I fresh started on clicking on play on steam (I started the ubisoft in administrator)
and this time it returned to "play" again no ubisoft window
then I tried to change in properties of steam game dx11.exe and exe (without dx11) the game app in forcing windows 8 and/or run in administrator
and this time it returned to "continue" in steam game page

and finally I tried to run in administrator the file named blacklist launcher in steam in windows 8 mode or adnimistrator mode
then ubisoft said it had to shut down unrecoverable error

  1. first off I whitelisted dism and sfc .ubisoft .steam(ijust in case)
  2. DISM results : operation successful
  3. sfc results corrupted all files repaired sucessfully (and below the info line including online and offlines ones just my detailed observation)
  4. I completely in order to prevent and avoid interference between platforms I erased the ubisoft connect part of the game splinter cell (not to have two copies in vain) I have restarted the pc and erased old files of the game in the whitelist as well
  5. I restarted the pc as I mentioned now I am cleanfully installing the steam version of the game (knowing that the steam one had started all issues)

From all that I have done so far the o Lu visual clues I have in mind was when I click on play on steam a black window command prompt appearing and disappearing, the mouse icon with turning ring this ring disappears to eternity then when just about to stop the game (seeming running but nothing) the h şsoft launcher the purple window appears just after stopping by clicking on X button on steam page of the game , Ubisoft (oh remembers to shows up again and disappears , and now because of long time frustration I shut down my pc really

That’s all the things that I tried but all messed up , I tried every forcing to work on windows 8 , administrator thing , dism , sfc scan , steam as administ , ubisoft as administ and vice versa , I don’t want to do a bypass I want an absolute solution to get things clean with this game
Please help me are there Any asus Rog flow z13 users by any chance ???

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u/Express-Double-2722 — 3 days ago