Concerns with using Bilt to pay rent with Amex?
First and foremost I don't care about Bilt points or Bilt cash or any Bilt cards. I have no interest in that ecosystem as for my use case it is not worth it. I'm talking purely about using Bilt as a platform purely to be able to use Amex where it otherwise would not be accepted such as for rent. This would make it much quicker and easier to hit MSR (minimum spend requirement) for SUBs (Sign Up Bonuses). Otherwise it wouldn't be worth it due to the 3% fee of course.
I've seen a lot of negative feedback about platforms like these. From delayed payment from them meaning you used your card with them to pay someone else and it took them a long time to process the payment so your payment to the final recipient was late. Not to mention it being kind of off again on again whether or not they even work for this purpose consistently. Also lack of customer service if anything goes wrong. Not to mention giving up your data to be sold and potentially increased risk of fraud. With Bilt there's also the ethical concern because they partner with RealPage and I'm a strong proponent of affordable housing.
However I've also seen a lot of people say they've done it for years and it worked fine. I'm interested in everyone's thoughts on this and confirmation they work well with Amex to hit MSR for SUBs. Amex doesn't care right? It's rent and obviously not manufactured spend or anything.