Shark StainStriker PX201
My experience with the Shark StainStriker PX201 has been really frustrating, and I’m curious if anyone else has had similar issues.
I originally bought the StainStriker because I wanted a portable cleaner that would be good for pet messes. The first machine had an attachment/spring that wouldn’t stay connected and became loose and jiggly, so Shark ended up replacing the entire machine. I received the replacement around July 16.
Now the replacement has an issue with the handle/top area getting wet and leaking. This is especially frustrating because I’ve already had to deal with one defective machine and now I’m having a problem with the replacement.
I knew when I bought the StainStriker that it required two different cleaning formulas, so that part wasn’t a surprise. What I DIDN’T realize was how expensive it would be to replace them. When I looked into buying more, it was almost $50 for the two bottles. That really caught me off guard.
I’ve also been looking at Hoover and Bissell carpet cleaners, and there are so many options where you can just buy one bottle of cleaning solution. It made me wish I had paid more attention to the ongoing cost of the Shark’s cleaning formulas before buying it.
I specifically wanted something that would work well for pet urine, including the urine crystals/residue, but Shark doesn’t even offer an enzyme-based urine crystal cleaner for the StainStriker. So I’m left wondering what the best option is for actually treating urine properly.
Another thing that really irritated me was dealing with customer service. I already have OCD around cleaning, so when I contacted them about an actual problem with the machine, being told how to clean/use the machine was extremely frustrating. I’m not contacting you because I don’t know how to clean something. I’m contacting you because I’m having a problem with the product.
At this point, I’ve had an issue with the original machine, had it replaced, and now the replacement has another issue. Add in the unexpectedly expensive cleaning formulas and the lack of an enzyme-based urine product, and I’m honestly questioning whether I should have bought this machine in the first place.
Has anyone else had problems with the StainStriker leaking or had issues with the cost/availability of the cleaning solutions?
And with this economy, I can’t just throw away this expensive carpet cleaner and just go buy a new one so I’m really frustrated.