BSOD caused by atc.sys (Active Threat Control) on 1 out of 2 identical clean installations – Driver conflict?

Hi everyone,

I've been dealing with persistent Blue Screen of Death (BSOD) crashes heavily pointing to atc.sys as the culprit. I am managing two setups(Office Desktop), and here is an update on the situation:

PC 1: Completely fine after running the Bitdefender Uninstall Tool and doing a clean reboot.

PC 2: Even after a completely fresh Windows installation and hardware swaps (RAM, SSD, CMOS battery), the moment Bitdefender is installed and active, the system crashes with atc.sys errors.

Since both systems run a fresh OS, this confirms a direct driver-level conflict between Bitdefender’s Active Threat Control filesystem minifilter and a native driver/firmware on this specific hardware configuration.

Has anyone faced an isolated conflict where atc.sys triggers a BSOD on one specific machine but works fine on others? Are there known conflicts with certain chipset/GPU drivers or Windows ELAM policies that I should look into?

Any advice on troubleshooting this deep driver conflict would be highly appreciated. Thanks!

reddit.com
u/Mysterious-Loquat619 — 2 days ago

[Salary Check] What to expect for Jr. System Administrator roles in KTM/Lalitpur (Leapfrog, NCHL, Maitri, Adex)

Mero chai IT Support ma around 2 years ko experience chha. Paila ko job ma normally user management (Active Directory/O365), basic networking, ra technical troubleshooting haru herthye.

Ahile chai Junior System Administrator ko role ma switch garna khojirako chhu. Kathmandu ko tech market ma ahile Jr. SysAdmin ko monthly salary kati chha?

Maile kehi software companies ra corporate hubs haru target gariraako chhu, like Leapfrog, NCHL (Nepal Clearing House), Maitri, ani Adex International.

So, malai kehi kura bujhnu thyo:

2 years IT support background bhayeko manchele Jr. SysAdmin join garda typical monthly salary range koti expect garda hunchha? mine current

Leapfrog, Maitri, Adex jasto company ra NCHL jasto fintech companies ko pay scale ma kasto difference hunchha for IT infrastructure roles?

Yo mathi mention gareko companies haru ko work culture ra benefits kasto chha?

reddit.com
u/Mysterious-Loquat619 — 2 days ago

How do I upgrade from this IT Support role to a junior Sysadmin?

Ma ahile euta IT support role ma kam gardai chu jahan maile desktop, mail, ra basic identity management herne garchu. Mero main goal bhaneko chai Systems Administrator (Sysadmin) banne ho. Mero current skill set ma k k kura haru missing chan ra tyo gaps lai kasari ful-fill garne bhanera malai tero/tapai ko thora advice chahiyeko thiyo.

Mero day-to-day kam haru yestai cha:

  • Active Directory: Basic administration matrai garchu. User accounts banaune, password reset garne, account unlock garne, ra file-sharing permissions herne kam huncha.
  • Mail & Compliance (M365/Exchange): User provisioning herchu (create, disable, groups). Conditional mail routing rules herne, mail quarantine monitor garne, ra mailbox size ko issues handle garchu. Resign gareko staff ko lagi Outlook app bata manual backup linchu ra mail/OneDrive backup ko lagi Microsoft Purview/eDiscovery use garchu.
  • Networking & Firewalls: Firewalls ma mero read/view access matrai cha jahan bata ma traffic ra logs monitor garchu. Tesbahek VPN password reset ra endpoint VPN configurations herne kam garchu.
  • Endpoint Security: Endpoint security console ko admin access cha, tara global policies haru afule afei generate/deploy chai gareko chaina.
  • Hardware, Software & Web: Standard hardware troubleshooting, in-house software support, ra CMS backend bata basic website updates garne kam garchu.

Mero basic pieces ma ramro grasp cha jasto lagcha, tara mero dherai jasto kam ahile pani manual "click-and-fix" user support type ko matrai cha, infrastructure manage garne khalko chaina.

Sysadmins haru ko lagi mero kei questions:

  1. Mero yo current list herda, Sysadmin ma upgrade huna ko lagi mero sab bhanda thulo Skill Gaps haru k k chan?
  2. Resume Presentation: Resume ma "Home Lab" ko experience rakhda kasari format garne? Euta "Projects" section banayera "Built a Home Lab with Active Directory and PowerShell automation" matrai lekhne ho ki? Hiring managers le seriously line gari phrased kasari garne?
  3. GitHub Repositories: Yadi interviewer le mero code ya configuration scripts herna khojyo bhane, Sysadmin-focused Git repo lai kasari organize garne? Direct raw .ps1 (PowerShell) scripts push gardine ho ki documentation/README files pani halera home lab project le k garcha bhani bujhaune ho?

So ya need some advice??

reddit.com
u/Mysterious-Loquat619 — 5 days ago

for Azure free trial

SO maile azure ko lagi vanera global vata dollar card banaye and used it for 1 month for free credit teskai lagi matra banako and now tyo sakiyi sakyo trial version and just hijo taha paye ki card number change huni raixa dollar card ko so aba yo naya number vata feri trial ko lagi use garna milxa ki nae friend??

reddit.com
u/Mysterious-Loquat619 — 5 days ago

How do I upgrade from this IT Support role to a junior Sysadmin?

Hey everyone,

I’m currently working an IT support role handling a mix of desktop, mail, and basic identity management. My goal is to transition into a full-fledged Systems Administrator role, and I’d love some advice on identifying the gaps in my current skill set and how to bridge them.

Here is exactly what I do day-to-day:

  • Active Directory: Basic administration. I handle user creation, password resets, account unlocks, and managing file-sharing permissions.
  • Mail & Compliance (M365/Exchange): Managing user provisioning (create, disable, groups). I handle conditional mail routing rules, monitor the mail quarantine, and deal with mailbox size issues. For resigned staff, I perform manual backups via the Outlook app and use Microsoft Purview/eDiscovery for mail and OneDrive backups as well.
  • Networking & Firewalls: I have read/view access to our firewalls to monitor traffic and logs. I also handle VPN password resets and endpoint VPN configurations.
  • Endpoint Security: I have admin access to our endpoint security console, though I don't build or deploy the global policies myself yet.
  • Hardware, Software & Web: Standard hardware troubleshooting, in-house software support, and basic website updates via CMS backends.

I feel like I have a decent grasp of the basic pieces, but a lot of my workload is still manual "click-and-fix" user support rather than managing infrastructure.

For the Sysadmins here:

  1. What are the absolute biggest gaps keeping me from a Sysadmin title based on this list?
  2. How can I leverage my current read-only firewall access and Purview/eDiscovery experience to look better on a resume?
  3. Resume Presentation: When listing home lab experience on a resume, how do you actually format it? Do you just create a "Projects" section and say "Built a Home Lab with Active Directory and PowerShell automation"? What's the best way to phrase it so hiring managers take it seriously?
  4. GitHub Repositories: If an interviewer asks to see my code or configuration scripts, how should I organize a Sysadmin-focused Git repo? Should I just push my raw .ps1 PowerShell scripts there, or should it include documentation/README files explaining what the home lab project actually does?
  5. Skill Gaps: Looking at my current day-to-day responsibilities, what are the absolute biggest gaps keeping me from a Junior Sysadmin title right now?

Would appreciate any advice, roadmaps, or examples of how you structured your own portfolios/GitHubs to make this jump. Thanks!

reddit.com
u/Mysterious-Loquat619 — 6 days ago

Troubleshooting two different desktops (Dell BSOD & Acer No Signal/1 Beep). Need some fresh ideas!

Hi everyone,

I'm an IT Support working on two different customer desktop towers right now, and I’ve hit a wall with both of them. Here are the issues and what I’ve already tried:

PC 1: Dell Desktop (Random Blue Screens)

  • The Issue: This machine keeps crashing randomly. Because the BSOD happens completely at random and disappears quickly, I haven't been able to capture the exact stop error code yet.
  • What I've Tried:
    • Replaced the CMOS battery.
    • Swapped out the old/new RAM modules and tested them across different DIMM slots.
    • Changed the storage completely (tested with a brand-new SSD and the old SSD).
    • Performed a completely fresh, bootable Windows installation.
  • Current Status: The random crashing/BSOD persists even on the clean Windows install. I am considering a BIOS update next to see if it stabilizes the board. Could this be a failing Power Supply Unit (PSU) or a motherboard capacitor issue?

PC 2: Acer Aspire Desktop (No Signal / 1 Beep)

  • The Issue: This tower powers on but gives a "No Signal" message on the monitor. Upon turning it on, I hear exactly one beep from the motherboard.
  • What I've Tried:
    • Swapped the RAM modules and tried booting with them in both available slots (still gets the 1 beep).
    • Swapped the monitor to a model with a different native resolution to rule out display mismatches.
    • Looked for a reset jumper on the motherboard to clear the NVRAM, but I couldn't locate one on this specific board.
  • Current Status: I initially thought it might be a display resolution conflict, but I'm starting to suspect a hardware POST failure. On modern Acer boards, does 1 short beep indicate a successful POST with a display handoff failure, or is it a specific hardware error? How can I reset the without a visible jumper?

Any advice, troubleshooting steps, or things I might have missed to isolate these two issues would be highly appreciated! Thanks in advance.

>

reddit.com
u/Mysterious-Loquat619 — 7 days ago
▲ 2 r/GetComputerHelp+1 crossposts

Troubleshooting two different desktops (Dell BSOD & Acer No Signal/1 Beep). Need some fresh ideas!

Hi everyone,

I'm an IT Support working on two different customer desktop towers right now, and I’ve hit a wall with both of them. Here are the issues and what I’ve already tried:

PC 1: Dell Desktop (Random Blue Screens)

  • The Issue: This machine keeps crashing randomly. Because the BSOD happens completely at random and disappears quickly, I haven't been able to capture the exact stop error code yet.
  • What I've Tried:
    • Replaced the CMOS battery.
    • Swapped out the old/new RAM modules and tested them across different DIMM slots.
    • Changed the storage completely (tested with a brand-new SSD and the old SSD).
    • Performed a completely fresh, bootable Windows installation.
  • Current Status: The random crashing/BSOD persists even on the clean Windows install. I am considering a BIOS update next to see if it stabilizes the board. Could this be a failing Power Supply Unit (PSU) or a motherboard capacitor issue?

PC 2: Acer Aspire Desktop (No Signal / 1 Beep)

  • The Issue: This tower powers on but gives a "No Signal" message on the monitor. Upon turning it on, I hear exactly one beep from the motherboard.
  • What I've Tried:
    • Swapped the RAM modules and tried booting with them in both available slots (still gets the 1 beep).
    • Swapped the monitor to a model with a different native resolution to rule out display mismatches.
    • Looked for a reset jumper on the motherboard to clear the NVRAM, but I couldn't locate one on this specific board.
  • Current Status: I initially thought it might be a display resolution conflict, but I'm starting to suspect a hardware POST failure. On modern Acer boards, does 1 short beep indicate a successful POST with a display handoff failure, or is it a specific hardware error? How can I reset the without a visible jumper?

Any advice, troubleshooting steps, or things I might have missed to isolate these two issues would be highly appreciated! Thanks in advance.

>

reddit.com
u/Mysterious-Loquat619 — 7 days ago

Troubleshooting two different desktops (Dell BSOD & Acer No Signal/1 Beep). Need some fresh ideas!

Hi everyone,

I'm an IT Support working on two different customer desktop towers right now, and I’ve hit a wall with both of them. Here are the issues and what I’ve already tried:

PC 1: Dell Desktop (Random Blue Screens)

  • The Issue: This machine keeps crashing randomly. Because the BSOD happens completely at random and disappears quickly, I haven't been able to capture the exact stop error code yet.
  • What I've Tried:
    • Replaced the CMOS battery.
    • Swapped out the old/new RAM modules and tested them across different DIMM slots.
    • Changed the storage completely (tested with a brand-new SSD and the old SSD).
    • Performed a completely fresh, bootable Windows installation.
  • Current Status: The random crashing/BSOD persists even on the clean Windows install. I am considering a BIOS update next to see if it stabilizes the board. Could this be a failing Power Supply Unit (PSU) or a motherboard capacitor issue?

PC 2: Acer Aspire Desktop (No Signal / 1 Beep)

  • The Issue: This tower powers on but gives a "No Signal" message on the monitor. Upon turning it on, I hear exactly one beep from the motherboard.
  • What I've Tried:
    • Swapped the RAM modules and tried booting with them in both available slots (still gets the 1 beep).
    • Swapped the monitor to a model with a different native resolution to rule out display mismatches.
    • Looked for a reset jumper on the motherboard to clear the NVRAM, but I couldn't locate one on this specific board.
  • Current Status: I initially thought it might be a display resolution conflict, but I'm starting to suspect a hardware POST failure. On modern Acer boards, does 1 short beep indicate a successful POST with a display handoff failure, or is it a specific hardware error? How can I reset the without a visible jumper?

Any advice, troubleshooting steps, or things I might have missed to isolate these two issues would be highly appreciated! Thanks in advance.

reddit.com
u/Mysterious-Loquat619 — 8 days ago

Troubleshooting two different desktops (Dell BSOD & Acer No Signal/1 Beep). Need some fresh ideas!

Hi everyone,

I'm an IT Support working on two different customer desktop towers right now, and I’ve hit a wall with both of them. Here are the issues and what I’ve already tried:

PC 1: Dell Desktop (Random Blue Screens)

  • The Issue: This machine keeps crashing randomly. Because the BSOD happens completely at random and disappears quickly, I haven't been able to capture the exact stop error code yet.
  • What I've Tried:
    • Replaced the CMOS battery.
    • Swapped out the old/new RAM modules and tested them across different DIMM slots.
    • Changed the storage completely (tested with a brand-new SSD and the old SSD).
    • Performed a completely fresh, bootable Windows installation.
  • Current Status: The random crashing/BSOD persists even on the clean Windows install. I am considering a BIOS update next to see if it stabilizes the board. Could this be a failing Power Supply Unit (PSU) or a motherboard capacitor issue?

PC 2: Acer Aspire Desktop (No Signal / 1 Beep)

  • The Issue: This tower powers on but gives a "No Signal" message on the monitor. Upon turning it on, I hear exactly one beep from the motherboard.
  • What I've Tried:
    • Swapped the RAM modules and tried booting with them in both available slots (still gets the 1 beep).
    • Swapped the monitor to a model with a different native resolution to rule out display mismatches.
    • Looked for a reset jumper on the motherboard to clear the NVRAM, but I couldn't locate one on this specific board.
  • Current Status: I initially thought it might be a display resolution conflict, but I'm starting to suspect a hardware POST failure. On modern Acer boards, does 1 short beep indicate a successful POST with a display handoff failure, or is it a specific hardware error? How can I reset the without a visible jumper?

Any advice, troubleshooting steps, or things I might have missed to isolate these two issues would be highly appreciated! Thanks in advance.

reddit.com
u/Mysterious-Loquat619 — 8 days ago
▲ 14 r/AZURE

Looking for real-world Azure project ideas (Beginner to Intermediate) to break out of tutorial hell!

Hey everyone,

I’m currently working in IT Support and I’ve started learning Microsoft Azure from scratch. I want to learn by actually building things rather than just watching video courses or reading documentation.

I want to avoid standard, basic tutorial projects (like just spinning up a single VM and deleting it) and instead focus on real-world scenarios that simulate what an actual SysAdmin or Cloud Engineer handles daily.

Could you recommend some practical project ideas that scale from Beginner to Intermediate?

Ideally, I’d love ideas that cover:

  • Core networking
  • Basic automation/scripting (Azure CLI or PowerShell)
  • Secure storage and identity management (Entra ID/Azure AD)
  • Cost-management friendly (things I can build and tear down on a free tier account without getting a massive surprise bill)

If you have any specific GitHub repos, lab guides, or scenarios you encountered early in your cloud career that helped everything "click," please share them!

Thanks in advance for the guidance!

reddit.com
u/Mysterious-Loquat619 — 17 days ago

Mail sent to client in Gmail forwards to SPAM

Hey We are facing issue around 2-3 days ago where when we mail from outlook ,mail goes to spam of client in gmail . Has anyone faced this issue?? What can be the solution?

reddit.com
u/Mysterious-Loquat619 — 1 month ago

Switching from local IT Support to a US Night Shift WFH role. Is it worth the lifestyle hit? Need advice.

Ma aile Kathmandu ma euta local company ma IT Support ko rup ma kaam garchu. Recently malai euta US-based company ko remote Work From Home (WFH) role ko lagi interview call aako cha.

Role chai high-level escalation support, infrastructure monitoring, Azure/M365 administration, ra ticketing ko ho. Shift chai full night time bhanera xa, so most probably Nepal time ko 7:00 PM tira start huncha hola.

To be honest, aile ko salary bhanda yo remote role ko salary dherai ramro huncha jasto lagxa. Tara kura k bhane, rati jaagram basera kaam garna parne bhae ko le night shift le garda kehi kura ma dherai worry pani bhairacha.. Malai yo field ma agadi dekhinai kaam garirakhnu bhako sathi haru bata kehi honest advice chaiyeko cha:

1.7 PM ko night shift long-term garna kati ko garho huncha? Sleep cycle poor hune ra burnout hune risk kati ko huncha? Ani US DST change huda schedule lai kasari manage garnu huncha?

2.Rented Room ma management: Ma KTM ma rent ma baschu. Rati 11 PM-1 AM tira US team sanga calls ma bolda gharbeti ra neighbors lai disturbance hune chance kati ko huncha?

  1. Laptop/Hardware Logistics: Aile masanga bhako laptop company ko ho. Yadi yo naya job ma BYOD (Bring Your Own Device) bhayo bhane, New Road/Putalisadak tira kasto laptop range lida thik hola? Heavy Azure portals ra multi-tasking dhaanney budget-friendly specs k huncha?

4.Salary Expectation: Mero 2+ years ko experience cha tara aile local ma 32-35k matra cha. HR round ma salary expectatiom sodhda, yo level ko international remote support role ko lagi kati range bhanda thik huncha?

reddit.com
u/Mysterious-Loquat619 — 1 month ago

SharePoint News Email “Content too large” issue – size limit clarification

Hi,

We are currently trying to send a SharePoint News post via email and encountering the following error:

“The contents of this page are too big to send in email.”

We performed testing to understand the limitation and observed the following:

  • Full newsletter (~5.29 MB) → ❌ Error
  • Pages 1–12 (~3.11 MB) → ❌ Error
  • Pages 1–11 (~2.80 MB) → ✅ Works
  • Slight increase (~2.90 MB) → ❌ Error again

✅ Based on testing:

  • Practical threshold seems around ~2.7–2.8 MB
  • Above this, email rendering fails

❓ Questions:

  1. Is there a documented maximum size limit for SharePoint News email content?
  2. Is the limit based on:
    • Total content size after rendering?
    • Image count/size?
  3. Can this limit be configured or increased?
  4. What are the recommended best practices for image-heavy newsletters?

✅ Current understanding:

  • It appears that the limitation is due to HTML email rendering size rather than just file size

Any clarification or official guidance would be appreciated.

Thanks.

reddit.com
u/Mysterious-Loquat619 — 2 months ago

Upgrade Advice for MSI A320M-A Pro MAX + Ryzen 5 3400G

Current Specs:

  • Ryzen 5 3400G
  • MSI A320M-A Pro MAX
  • 8GB DDR4 3000MHz
  • No dedicated GPU yet
  • 120GB SSD + 500GB HDD
  • Acer 19" monitor (damaged)

I already have:

  • Extra 2x8GB RAM
  • Extra 256GB SSD

Main use:

  • 1080p gaming
  • Valorant, GTA V, PUBG, CS2, maybe some AAA games

Questions:

  1. Should I just add a GPU first or also upgrade the CPU?
  2. Is RX 6600 a good match for Ryzen 5 3400G on an A320 board?
  3. Will Ryzen 5 5600 work properly on this motherboard with BIOS update?
  4. What PSU wattage would you recommend?

Trying to get best value upgrade without rebuilding the whole PC.

reddit.com
u/Mysterious-Loquat619 — 2 months ago

Upgrade Advice for MSI A320M-A Pro MAX + Ryzen 5 3400G

Current Specs:

  • Ryzen 5 3400G
  • MSI A320M-A Pro MAX
  • 8GB DDR4 3000MHz
  • No dedicated GPU yet
  • 120GB SSD + 500GB HDD
  • Acer 19" monitor (damaged)

I already have:

  • Extra 2x8GB RAM
  • Extra 256GB SSD

Main use:

  • 1080p gaming
  • Valorant, GTA V, PUBG, CS2, maybe some AAA games

Questions:

  1. Should I just add a GPU first or also upgrade the CPU?
  2. Is RX 6600 a good match for Ryzen 5 3400G on an A320 board?
  3. Will Ryzen 5 5600 work properly on this motherboard with BIOS update?
  4. What PSU wattage would you recommend?

Trying to get best value upgrade without rebuilding the whole PC.

reddit.com
u/Mysterious-Loquat619 — 2 months ago