Serious work question: I've become a human API between Slack and Claude. Can I automate myself out of the loop?
I work in ops at a tech company.
We're on a Claude enterprise plan with MCPs connected to pretty much everything: Slack, our data warehouse, the internal knowledge base, call recordings, Google Workspace, and a few internal tools.
Every request I get comes in through Slack or on a call, and the calls are recorded and transcribed. Nobody here uses email.
Most of my job has turned into this: read a request, turn it into a prompt, check what Claude did, send it back (it also includes cross-functional coordination, but still this often happens on Slack only).
I was thinking about building a permanent agent that runs all the time, watches Slack and the call transcripts, proactively picks out anything that's a task for me, and drafts the prompt in CC. I approve or tweak it, and it runs.
I would still stay on top of everything, but I'd have my agent quickly and autonomously get my tasks and gets the right prompt / data pulls from the right sources and share the output
It's a serious question: has anyone built something similar? any suggestion on best ways to do that?