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Anyone else in automotive feel like the “BDC” title has changed a lot over the last few years?
My role is less appointment setting and more acting as the middleman between remote BDC coordinators and the sales floor.
Most of my day is:
pipeline control
CRM hygiene
lead routing
follow-up accountability
rep communication
process cleanup
making sure leads don’t fall apart between teams
At times it honestly feels closer to sales operations or revenue operations than traditional BDC work.
I’m starting to feel like these skill sets probably translate outside automotive into higher-paying operational or CRM-focused roles, especially in the PNW.
Curious if anyone has made that transition successfully or has recommendations on industries/companies where this background is valued more heavily.
Feel free to comment or DM me.

Anyone else in automotive feel like the “BDC” title has changed a lot over the last few years?
My role is less appointment setting and more acting as the middleman between remote BDC coordinators and the sales floor.
Most of my day is:
pipeline control
CRM hygiene
lead routing
follow-up accountability
rep communication
process cleanup
making sure leads don’t fall apart between teams
At times it honestly feels closer to sales operations or revenue operations than traditional BDC work.
I’m starting to feel like these skill sets probably translate outside automotive into higher-paying operational or CRM-focused roles, especially in the PNW.
Curious if anyone has made that transition successfully or has recommendations on industries/companies where this background is valued more heavily.
Feel free to comment or DM me.

Anyone else in automotive feel like the “BDC” title has changed a lot over the last few years?
My role is less appointment setting and more acting as the middleman between remote BDC coordinators and the sales floor.
Most of my day is:
pipeline control
CRM hygiene
lead routing
follow-up accountability
rep communication
process cleanup
making sure leads don’t fall apart between teams
At times it honestly feels closer to sales operations or revenue operations than traditional BDC work.
I’m starting to feel like these skill sets probably translate outside automotive into higher-paying operational or CRM-focused roles, especially in the PNW.
Curious if anyone has made that transition successfully or has recommendations on industries/companies where this background is valued more heavily.
Feel free to comment or DM me.

Anyone else in automotive feel like the “BDC” title has changed a lot over the last few years?
My role is less appointment setting and more acting as the middleman between remote BDC coordinators and the sales floor.
Most of my day is:
pipeline control
CRM hygiene
lead routing
follow-up accountability
rep communication
process cleanup
making sure leads don’t fall apart between teams
At times it honestly feels closer to sales operations or revenue operations than traditional BDC work.
I’m starting to feel like these skill sets probably translate outside automotive into higher-paying operational or CRM-focused roles, especially in the PNW.
Curious if anyone has made that transition successfully or has recommendations on industries/companies where this background is valued more heavily.
Feel free to comment or DM me.

Anyone else in automotive feel like the “BDC” title has changed a lot over the last few years?
My role is less appointment setting and more acting as the middleman between remote BDC coordinators and the sales floor.
Most of my day is:
pipeline control
CRM hygiene
lead routing
follow-up accountability
rep communication
process cleanup
making sure leads don’t fall apart between teams
At times it honestly feels closer to sales operations or revenue operations than traditional BDC work.
I’m starting to feel like these skill sets probably translate outside automotive into higher-paying operational or CRM-focused roles, especially in the PNW.
Curious if anyone has made that transition successfully or has recommendations on industries/companies where this background is valued more heavily.
Feel free to comment or DM me.

Anyone else in automotive feel like the “BDC” title has changed a lot over the last few years?
My role is less appointment setting and more acting as the middleman between remote BDC coordinators and the sales floor.
Most of my day is:
pipeline control
CRM hygiene
lead routing
follow-up accountability
rep communication
process cleanup
making sure leads don’t fall apart between teams
At times it honestly feels closer to sales operations or revenue operations than traditional BDC work.
I’m starting to feel like these skill sets probably translate outside automotive into higher-paying operational or CRM-focused roles, especially in the PNW.
Curious if anyone has made that transition successfully or has recommendations on industries/companies where this background is valued more heavily.
Feel free to comment or DM me.

Anyone else in automotive feel like the “BDC” title has changed a lot over the last few years?
My role is less appointment setting and more acting as the middleman between remote BDC coordinators and the sales floor.
Most of my day is:
pipeline control
CRM hygiene
lead routing
follow-up accountability
rep communication
process cleanup
making sure leads don’t fall apart between teams
At times it honestly feels closer to sales operations or revenue operations than traditional BDC work.
I’m starting to feel like these skill sets probably translate outside automotive into higher-paying operational or CRM-focused roles, especially in the PNW.
Curious if anyone has made that transition successfully or has recommendations on industries/companies where this background is valued more heavily.
Feel free to comment or DM me.

Anyone else in automotive feel like the “BDC” title has changed a lot over the last few years?
My role is less appointment setting and more acting as the middleman between remote BDC coordinators and the sales floor.
Most of my day is:
pipeline control
CRM hygiene
lead routing
follow-up accountability
rep communication
process cleanup
making sure leads don’t fall apart between teams
At times it honestly feels closer to sales operations or revenue operations than traditional BDC work.
I’m starting to feel like these skill sets probably translate outside automotive into higher-paying operational or CRM-focused roles, especially in the PNW.
Curious if anyone has made that transition successfully or has recommendations on industries/companies where this background is valued more heavily.
Feel free to comment or DM me.

PNW people in CRM, RevOps, Customer Success, Sales Ops, or hybrid SaaS roles:

Curious where someone with my background translates best long term.

Currently managing CRM hygiene, lead routing, pipeline accountability, appointment flow, and sales coordination in the luxury automotive space. Heavy focus on process, follow-up systems, rep accountability, and operational efficiency.

I seem to sit in this weird middle ground between operations, customer success, enablement, and RevOps.

Looking to connect with people in the PNW working hybrid roles around:
• CRM Operations
• Revenue Operations
• Customer Success
• Sales Enablement
• SaaS onboarding/adoption
• Pipeline management

If you’ve made a similar transition or know companies where this background fits well, send me a private message. Trying to network smarter and learn where this skillset is actually valued.

PNW people in CRM, RevOps, Customer Success, Sales Ops, or hybrid SaaS roles:

Curious where someone with my background translates best long term.

Currently managing CRM hygiene, lead routing, pipeline accountability, appointment flow, and sales coordination in the luxury automotive space. Heavy focus on process, follow-up systems, rep accountability, and operational efficiency.

I seem to sit in this weird middle ground between operations, customer success, enablement, and RevOps.

Looking to connect with people in the PNW working hybrid roles around:
• CRM Operations
• Revenue Operations
• Customer Success
• Sales Enablement
• SaaS onboarding/adoption
• Pipeline management

If you’ve made a similar transition or know companies where this background fits well, send me a private message. Trying to network smarter and learn where this skillset is actually valued.

PNW people working in CRM Operations, RevOps, Customer Success, Sales Operations, or hybrid SaaS roles:

I’m curious where my background translates best long term outside of traditional automotive.

Currently working in luxury automotive managing CRM optimization, lead distribution, pipeline accountability, workflow coordination, appointment flow, and sales process support. A lot of my day-to-day revolves around improving operational efficiency, keeping teams accountable, and making sure opportunities don’t fall through the cracks.

I seem to fall somewhere between operations, enablement, customer success, and revenue workflow support.

Looking to connect with people in the PNW working in areas like:
• CRM Operations
• Revenue Operations
• Customer Success
• Sales Enablement
• SaaS onboarding/adoption
• Pipeline management

If you’ve made a similar transition or know companies where this type of background fits well, feel free to send me a private message. Mainly looking to network, learn, and better understand where these skills are most valuable in the hybrid SaaS/operations space.

PNW people in CRM, RevOps, Customer Success, Sales Ops, or hybrid SaaS roles:

Curious where someone with my background translates best long term.

Currently managing CRM hygiene, lead routing, pipeline accountability, appointment flow, and sales coordination in the luxury automotive space. Heavy focus on process, follow-up systems, rep accountability, and operational efficiency.

I seem to sit in this weird middle ground between operations, customer success, enablement, and RevOps.

Looking to connect with people in the PNW working hybrid roles around:
• CRM Operations
• Revenue Operations
• Customer Success
• Sales Enablement
• SaaS onboarding/adoption
• Pipeline management

If you’ve made a similar transition or know companies where this background fits well, send me a private message. Trying to network smarter and learn where this skillset is actually valued.

PNW people in CRM, RevOps, Customer Success, Sales Ops, or hybrid SaaS roles:

Curious where someone with my background translates best long term.

Currently managing CRM hygiene, lead routing, pipeline accountability, appointment flow, and sales coordination in the luxury automotive space. Heavy focus on process, follow-up systems, rep accountability, and operational efficiency.

I seem to sit in this weird middle ground between operations, customer success, enablement, and RevOps.

Looking to connect with people in the PNW working hybrid roles around:
• CRM Operations
• Revenue Operations
• Customer Success
• Sales Enablement
• SaaS onboarding/adoption
• Pipeline management

If you’ve made a similar transition or know companies where this background fits well, send me a private message. Trying to network smarter and learn where this skillset is actually valued.

PNW people in CRM, RevOps, Customer Success, Sales Ops, or hybrid SaaS roles:

Curious where someone with my background translates best long term.

Currently managing CRM hygiene, lead routing, pipeline accountability, appointment flow, and sales coordination in the luxury automotive space. Heavy focus on process, follow-up systems, rep accountability, and operational efficiency.

I seem to sit in this weird middle ground between operations, customer success, enablement, and RevOps.

Looking to connect with people in the PNW working hybrid roles around:
• CRM Operations
• Revenue Operations
• Customer Success
• Sales Enablement
• SaaS onboarding/adoption
• Pipeline management

If you’ve made a similar transition or know companies where this background fits well, send me a private message. Trying to network smarter and learn where this skillset is actually valued.

PNW people in CRM, RevOps, Customer Success, Sales Ops, or hybrid SaaS roles:

Curious where someone with my background translates best long term.

Currently managing CRM hygiene, lead routing, pipeline accountability, appointment flow, and sales coordination in the luxury automotive space. Heavy focus on process, follow-up systems, rep accountability, and operational efficiency.

I seem to sit in this weird middle ground between operations, customer success, enablement, and RevOps.

Looking to connect with people in the PNW working hybrid roles around:
• CRM Operations
• Revenue Operations
• Customer Success
• Sales Enablement
• SaaS onboarding/adoption
• Pipeline management

If you’ve made a similar transition or know companies where this background fits well, send me a private message. Trying to network smarter and learn where this skillset is actually valued.

PNW people in CRM, RevOps, Customer Success, Sales Ops, or hybrid SaaS roles:

Curious where someone with my background translates best long term.

Currently managing CRM hygiene, lead routing, pipeline accountability, appointment flow, and sales coordination in the luxury automotive space. Heavy focus on process, follow-up systems, rep accountability, and operational efficiency.

I seem to sit in this weird middle ground between operations, customer success, enablement, and RevOps.

Looking to connect with people in the PNW working hybrid roles around:
• CRM Operations
• Revenue Operations
• Customer Success
• Sales Enablement
• SaaS onboarding/adoption
• Pipeline management

If you’ve made a similar transition or know companies where this background fits well, send me a private message. Trying to network smarter and learn where this skillset is actually valued.

PNW people in CRM, RevOps, Customer Success, Sales Ops, or hybrid SaaS roles:

Curious where someone with my background translates best long term.

Currently managing CRM hygiene, lead routing, pipeline accountability, appointment flow, and sales coordination in the luxury automotive space. Heavy focus on process, follow-up systems, rep accountability, and operational efficiency.

I seem to sit in this weird middle ground between operations, customer success, enablement, and RevOps.

Looking to connect with people in the PNW working hybrid roles around:
• CRM Operations
• Revenue Operations
• Customer Success
• Sales Enablement
• SaaS onboarding/adoption
• Pipeline management

If you’ve made a similar transition or know companies where this background fits well, send me a private message. Trying to network smarter and learn where this skillset is actually valued.

PNW people in CRM, RevOps, Customer Success, Sales Ops, or hybrid SaaS roles:

Curious where someone with my background translates best long term.

Currently managing CRM hygiene, lead routing, pipeline accountability, appointment flow, and sales coordination in the luxury automotive space. Heavy focus on process, follow-up systems, rep accountability, and operational efficiency.

I seem to sit in this weird middle ground between operations, customer success, enablement, and RevOps.

Looking to connect with people in the PNW working hybrid roles around:
• CRM Operations
• Revenue Operations
• Customer Success
• Sales Enablement
• SaaS onboarding/adoption
• Pipeline management

If you’ve made a similar transition or know companies where this background fits well, send me a private message. Trying to network smarter and learn where this skillset is actually valued.

PNW people in CRM, RevOps, Customer Success, Sales Ops, or hybrid SaaS roles:

Curious where someone with my background translates best long term.

Currently managing CRM hygiene, lead routing, pipeline accountability, appointment flow, and sales coordination in the luxury automotive space. Heavy focus on process, follow-up systems, rep accountability, and operational efficiency.

I seem to sit in this weird middle ground between operations, customer success, enablement, and RevOps.

Looking to connect with people in the PNW working hybrid roles around:
• CRM Operations
• Revenue Operations
• Customer Success
• Sales Enablement
• SaaS onboarding/adoption
• Pipeline management

If you’ve made a similar transition or know companies where this background fits well, send me a private message. Trying to network smarter and learn where this skillset is actually valued.

Currently in the luxury automotive space working in a high-volume BDC / operations-focused role.

My background is heavily centered around:
• CRM management
• lead distribution and pipeline control
• customer communication
• appointment performance
• process improvement
• sales support operations
• working between management, reps, and inbound teams
• training / onboarding style support

I’ve helped improve performance in multiple environments and I’m now trying to identify the highest income career paths that actually fit this skill set long term.

Main goals:
• Hybrid or remote
• Strong income ceiling
• Growth path
• Ideally tech, SaaS, operations, CRM, customer success, enablement, onboarding, RevOps, implementation, or similar

Located in the Pacific Northwest.

Would appreciate real suggestions from people who’ve made a similar move out of dealership life or know industries that value this background.

Comments or PMs both appreciated.