My last company shut down. The product was great but we changed our ICP 4 times in 8 months.
At my last company where I was working, the product was actually really good. Its competitors are still doing great.We collaborated with platforms like Razorpay. Website was polished. Demos were impressive. And we were not reaching out to random people either.
We weren't spamming random leads. This was proper B2B outreachgood businesses were booking calls consistently.
But in the last 3 months we literally had almost zero real customers.
Everything shut down last month. I was the product designer and after spending the last few weeks trying and doing marketing work, I realized:
We kept changing our ICP. In just 8 months we went from:
- Agencies
- real estate
- Marketers
- call centers
And every time the ICP changed, the entire company direction changed with it. So even though we were doing outreach every single day:
- cold emails
- cold calls
- lead scraping
- demo bookings
…it still wasn’t working.Because most of the people booking demos were coming out of curiosity.
The product looked cool. The AI sounded impressive. But they were not the right fit.
They didn’t actually have the painful problem we were trying to solve. And that’s when I understood something important:
In 2026 finding the right ICP is no longer about building giant lead lists.
The internet already tells you who needs your product.
People publicly post:
- Frustrations
- Switching intent
- Workflow problems
- Recommendation requests
- Competitor complaints
That’s not noise. That’s live buying intent happening publicly. The smartest founders today are not winning because they scrape more leads.
They’re winning because they understand: WHO already has the problem.
Right now if I had to build an outbound system again, I probably wouldn’t start with Apollo or Clay first. I would start with an intent-based signal tracker as the top layer.
Something that tells me who is actively struggling, who is looking for alternatives,
who is already talking about the exact problem.
Then below that: Apollo / Clay / Appify for sourcing + enrichment. And only after that the outreach.
Because reaching 10,000 random people will still feel like failure. But finding 100 people already talking about the exact pain you solve? That’s your market introducing itself to you.