In Islam, Gentleness and Righteousness aren't Necessarily Mutually Exclusive
I feel like a lot of us Muslims, especially online, conflate gentleness with lenience, softness in speech with softness in our conviction, quietness with weakness.
For example suppose a Muslim brother or sister is struggling through a hard time and is discussing bad practices, haram interactions or even authubillah, taking one's own life etc. You might be correct when you comment they are wrong, you might be correct when you quote sahih hadith to provide evidence as to why they are wrong. You might be accurate in the words on paper, but is the behavior accurate in following the sunnah of our kind, considerate, beloved Prophet pbuH?
But does that mean we should bend the faith to coddle people who are on the wrong path? Obviously not. So then what should we do? It's not easy, for sure. But I think taking the time to add some words of empathy, without taking away from the Truth, is a practice we could all do a little bit more. When I point this out the response I often get is "Well, am I saying anything wrong??"
But... that's not the point.
Also with reverts/converts, I often see brothers especially get overly zealous in teaching and correcting, but that can be overwhelming especially for new reverts. So having patience, giving space to learn at their pace, this is also the gentleness that I believe is the sunnah of our Prophet pbuH.
Even with, or in fact, especially with non-believers, like say someone is gender confused and is asking to have certain pronouns to be used. As Muslims, it's important to be firm and uncompromizing in our Islam and not affirm their confusion. But as Muslims it's also important to have adab, so calling them names and being dismissive is not sunnah either. So what can we do? Personally, I like to simply avoid engaging if possible, and when I do, I stay respectful but completely avoid pronouns.
I also think about how I am, and we all are, ambassadors for Islam. So our behavior, our every word and action represents Islam to the people we engage with. Our adab is the first act of dawah.
I just want to remind myself, and also call on all my Muslim brothers and sisters, to recognize that we can be gentle and righteous at the same time, and lets put in a bit of effort, in the name of God, to be empathetic in our words, both in person and online.
Jazak Allahu khairan!