Today is why i no longer have the desire to work in IT anymore
I have over 20yrs experienced and have been a lead for the last 10 years of my career. Im usually the one people go to for help and the one folks come to when junior members cant figure things out. With AI, i have a love hate relationship with it. Im old school, i prefer VI to vscode and with AI i just refuse to accept it. Anyways, today we had an issue in prod. A mid-level engineer went straight to claude. He couldnt figure out what the issue was. He runs out salt code through claude and in claude's defense, it did point out what the root cause was.
Now, because everyone nowadays depend heavily on AI, you'd think ppl wouldve spent the time to actually check the nginx config and see if they were different between our prod environments. No, everyone waited a few hours for me to confirm when all i did was compare our 3 prod env and yes sure enough they were different. Problem solved once we pushed out the correct config.
I think people lost the ability to think for themselves. What im seeing in my org is folks go straight for claude. If you use it right it works but i cant count the number of times i tailed log files in the past few weeks and managed to figure out root cause without using AI.
Lately, we have been told to leverage AI heavily. I found out they are also tracking our token usage. If that is true, then im at the bottom of the list in terms of adoption. I guess they can fire me and keep the folks who use claude for everything while they fumble to address prod issues because claude doesnt have all the necessary information regarding our infra and app.
End rant