Opened a brand new gift card that I had been waiting to use since Christmas for Prime Day...only to find out that it had already been redeemed.
Started when I had trouble reading the code, so I sent a help request to the amazon chat. I gave them the required info and then they told me that it had already been redeemed. Sent an email to amazon to escalate this but wondering if they'll just tell me to kick rocks or not. Kind of pissed as I had been waiting all year to use it and found this out now.