Can’t login to my Vinted account
Vinted was having problems earlier and it logged me out of my account. When I tried to log back in, it kept saying my password was incorrect. I tried requesting a password reset email several times, but I never received anything—even after checking spam, junk, and basically every folder in my email.
I reached out to Vinted support and got an automated response telling me to try logging in with Google because I might not have a password associated with my account. I think that may actually have been the case. However, when I tried logging in with Google, it ended up creating a completely new Vinted account using the same email address.
Now I’m stuck because I have both purchases and sales currently in transit, and I really need access to my original account in case anything goes wrong with one of the orders.
I’ve contacted customer service again, but I haven’t heard back. Everything I’m reading on the Vinted subreddit is making me nervous because everyone seems to say that Vinted customer support is basically nonexistent. 😩
Has anyone experienced something similar and managed to get their original account back? Any tips would be VERY appreciated!