Why do customers think you can magically read their mind?

had a guy come in looking to pay his home bills that were $206.

Just handed the slip to me with the barcode and said "id like to pay for this".

No problem. I go to start scanning it in the little machine. There is an error and it says $206 exceeds the maximum amount.

I go to get help because I'm relatively new and need to figure out what to do because the line behind him is slowly building and building.

I input $200 first, and then decide i can do the $6 next separately. He watches me faffing about with this machine for minutes, running back and forth getting help during rush hour, the receipt for the $200 transaction comes out...

"Actually I only wanted to pay half of it."

What?

You watched me run back and forth getting help with this machine and only decided you want to pay for half of it when im DONE with the transaction?

He starts getting angry and huffing about and i obviously can't refund it because it's already gone through an entirely separate company.

"I always only pay half at a time."

I have never seen this guy in my life.

HOW WOULD I HAVE KNOWN SINCE YOU WAITED TO TELL ME AFTER I HAD DONE THE ENTIRE THING

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u/SurgeonHog — 5 days ago

my (25m) bf and i (23f) are incompatible over the phone. what to do?

we aren't long distance but there's a good hour or so between us and we don't live together so we usually rely on texting and stuff during the week while we both have work until we see eachother at the weekend.

the problem is i absolutely hate calling 24/7 , texting 24/7, checking in the whole time, having to say your every move, who im meeting and what we're doing, when i get home, etc. Im not glued to my phone and totally rely on it to maintain connections so i can often go a long time forgetting to check it.

i know he means it out of concern and curiosity but it starts to feel like a recital. he wants to call all the time but what is there to talk abt when we text 24/7. he checks my location and is constantly wondering who im with what we're doing + when I get home. he doesn't mean anything bad by it but it feels like an interrogation sometimes even if hes just genuinely interested.

if im going out with my friends he will non stop question me. when am i coming home and whatnot. what are we gonna be getting up to. i say idk. bc my plans with my friends are usually fluid and we decide once we get together. ik he doesn't mean anything malicious but it's starting to become tiring feeling like tabs are being kept on me all the time.

i don't mind a phone call here and there but all the time is just unnecessary in my opinion. and he asks me for every single detail of what I've done that day. no joke. bc ngl I do the same thing every day and i don't like repeating myself and just discussing the absolute nothingness i got up to all day. conversation like these are pointless imo and it's nothing to do with my bf i just always hated these sorts of questions.

i appreciate his effort but to me this just feels like a little bit too much and idk how to mention it to him without coming off as ungrateful/rude cus i do like that he cares but this is abit much. I feel like im being watched and everything just has to be reported back.

but when we're irl everything is perfect and good and there's nothing about him irl i woul change.

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u/SurgeonHog — 5 days ago

should i reach out to my ex best friend

we were best friends for nearly a decade, we grew up together but 3 years ago i dropped her bc she did something so cruel and betraying to me i thought i could never trust her again.

When I took a step back from the friendship I could clearly see all the toxic patterns in it and how much of a bad person she really was . Male centered, couldn't respect boundaries, lying, shit talking, using for money, jealousy etc.

I was her longest friend because she has difficulty making / keeping friends. we grew up together. She understood my mind and got my humour like nobody else, and I keep having thoughts about her lately.

i know she is struggling, she reposts abt poor mental health and substance use on her social media's. towards the end of our friendship she would avoid me completely and stop coming into school, becus of a fear of being alone, i had friends at this point and she didn't. I feel like her future is ruined and i play a part in it. She doesn't go to college nor does she work, as far as i know she stays inside and has no friends as she's replaced everyone with her boyfriend.

i feel bad for her, because the girl i knew before she started getting obsessed with her appearance and male attention, was thoughtful and sweet and funny. i keep having dreams of us rekindling lately, and i can't stop thinking of them during the day after it happens.

what will i do? Does anybody else have a similar experience?

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u/SurgeonHog — 7 days ago

I keep having dreams about my ex best friend

we stopped being friends three years ago because she did something to me that was just hurtful and straight up betrayal and i didn't want to trust her again. We were best friends for a decade and grew up together.

When I stepped away from the friendship, i could see all the red flags and patterns in her behavior that I never saw before. She was male centered, lying , crossed boundaries, made all of our friends uncomfortable, and would always make sly remarks to our faces.

Recently i keep having dreams about us rekindling our relationship, meeting on the streets and saying hello, or following her on social media and texting her. I do miss her deep down, and I fight everything in me to not reach out and just ask her how she is doing. A part of me is curious and wants to know what she is like now but the other part wants to protect myself from what she did to me.

She's always had a hard time making / keeping friends so i was her longest friend, we had so many memories together and sometimes when im out and about I'll see something and think, "i need to tell (ex bsf name) about this!" then have a harrowing realisation we aren't even friends anymore .

I don't know what to do, i am being told by my family that life is too short and i should reach out and be friendly with her. but my other friends who were put through what she did to us absolutely hate her .

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u/SurgeonHog — 7 days ago

Elderly people have the least amount of manners

Like why are you complaining to ME that the cost of your groceries is so expensive, you went and picked out those things yourself!! No one's forcing you to buy them!! Plus the cost of living is much more than it used to be in the 60s..

Why do they genuinely think that the minimum wage employee is personally trying to scam them? I don't sit here and individually price every single item. That's not up to me!! Trust me I wish this all went in my pocket, but obviously it fucking doesn't

Also can we talk about the ones who just throw all of their fucking coins and pennies onto the counter for you to COUNT IT OUT YOURSELF. There could be a queue right out the door and along the street and they still want you to count out $5.60 out of the brown coins they have in their pocket. Then after 5 minutes of counting everything out and telling them that they haven't got enough:

"Oh i don't have enough in my coins? Here let me just give you this $10 I had in my pocket THIS WHOLE TIME"

Also ones that are blatantly racist to your face because they don't realise such comments aren't really appropriate any more.. like can you just stay indoors.. for everyone's sake.

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u/SurgeonHog — 7 days ago
▲ 12 r/Empaths

Does anybody else feel like a doormat

Whenever someone does me wrong my brain always just instantly starts making excuses for why they're acting that way. I can never stay mad at somebody because in my mind, "I don't know what they're going through" or they certainly have a reason to do that to me.

I feel like I will just let people disrespect me over and over again because my own mind will try to justify it in favor of them because I think it's unfair of me to be mad

I don't know what to do any more

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u/SurgeonHog — 9 days ago

Is anybody concerned by the amount of the people that can not keep inside the center white line

Every single day I swear I encounter atleast one person who iterally cannot keep to their side of the center line. They're always serving over the middle line and basically nearly causing crashes cause they go way too fast as well. Especially on really tight backroads that are 80km when there's a ton of bends. I know this has always been a thing but I feel like it has been so much more prevalent recently?

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u/SurgeonHog — 17 days ago

how to deal with my (22F) bf's (23M) way of arguing?

for a bit of context we got into a fight last night about household chores, so tension was high, then he said something that kind of upset me, so i was a bit agitated about that this morning.

when i bring something up that he did, he gets super annoyed because he 'didn't know' what i was even pissed about (even if ive told him maybe 5 times) or hes trying to explain his reasoning behind what he's done instead of just listening to me. he's ENTIRELY focused on becoming the one that is not 100% at fault, even if the argument happened bc hes said something that hurt me.

i told him this afternoon why i was acting a little distant and immediately he starts getting defensive, trying to explain everything, being like I wouldn't have said X if you didn't do Y, saying he doesn't understand what im mad about because he never intended to make me feel that way, i said i just wanted understanding, he twists it into me calling him not understanding, i just don't know what to do bc the argument just goes around in circles

edit: grammar

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u/SurgeonHog — 1 month ago

What's wrong with my car? (2017 TSI Golf 1.0)

The other day I was driving it and taking off from being stopped at a red light, suddenly my acceleration becomes jerky and the engine light starts flashing on and off. I pulled over immediately and switched off the engine. I drove back home (2 min drive) perfectly and then the next day when i went to drive it to the garage the EPS sign came on and the engine light also came on but wasn't flickering this time. When the car was idle it was shuddering, it would not accelerate properly if I put into anything higher than first gear. It barely worked in second gear. I've taken it to the mechanic and he says he doesn't know what it is, any advice ??

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u/SurgeonHog — 2 months ago
▲ 1 r/UCC

Repeating exams if changing course

Anybody know if you have to resit failed exams in August if you plan on changing course this year??

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u/SurgeonHog — 2 months ago