Issue for over a month
Sent a guy money over a month ago, he changed banks on the same day I sent him the money.
I sent an initial payment and then a secondary payment with the same information and everything.
This was July 14th. After that the payment was held on my end for review from my bank, so an extra 1-3 days and it should all be good, nope. The payment is stuck in pending status on the recipients end.
I called Zelle, they didn’t really give me an answer, nor did my bank as to why it would be pending or why it’s held up, so this goes on for another week.
At this point me and the recipient are getting frustrated, he spoke with his bank and they told him he needed to speak with Zelle, I then called Zelle back to verify some things today.
I gave them the guys information asking “why it would be pending”, the money has been sent for over a month now, and come to find out the guys information hasn’t even enrolled fully with Chase Bank. Yet he has money sent to his account from other Zelle users…has anyone ever experienced this at all?