u/UsedSympathy2535

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Hi everyone,

I've been using Perplexity for reading and analysing documents, and it used to work fine for me. However, recently, I've noticed that Perplexity is no longer able to read my documents properly.

Earlier, I could upload documents and ask questions about their contents, and it would analyse them and provide answers. Now, this functionality seems to have stopped working as expected.

I'm wondering:

- Has Perplexity changed its document-reading or file-upload functionality recently?

- Is this a temporary bug, or is there a new limitation on file types, file sizes, or document access?

- Is anyone else experiencing the same issue?

- If this is related to a recent update or subscription change, is there any official explanation?

This feature was one of the main reasons I used Perplexity, so it would be disappointing if its document-analysis capabilities had been restricted.

Has anyone found a fix or received any clarification from Perplexity?

Thanks!

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Hi everyone,

I'm looking for advice because I'm stuck between Meta and Google.

I subscribed to Meta Verified Max after seeing it advertised with a "1-month trial benefit." Based on that, I understood I would only be charged after the trial ended (around 15 July).

Instead, I was charged ₹30,000 immediately on 15 June.

As soon as I noticed the charge, I cancelled the subscription through Google Play. Google informed me that no refund would be issued. I then contacted Meta Support, and they replied that since the payment was processed through Google Play, I need to seek the refund from Google.

So now:

Google says no refund.

Meta says contact Google.

I'm left without any resolution despite relying on the advertised trial benefit.

I have screenshots showing:

The "1-month trial benefit" displayed before subscribing.

The ₹30,000 transaction.

Meta's email directing me to Google.

Google Play cancellation confirmation.

Has anyone faced a similar issue with Meta Verified or Google Play? Were you able to get a refund? Should I escalate through a consumer forum, payment dispute, or any other channel?

Any advice or similar experiences would be greatly appreciated. Thank you.

Hi everyone,

I'm looking for advice because I'm stuck between Meta and Google.

I subscribed to Meta Verified Max after seeing it advertised with a "1-month trial benefit." Based on that, I understood I would only be charged after the trial ended (around 15 July).

Instead, I was charged ₹30,000 immediately on 15 June.

As soon as I noticed the charge, I cancelled the subscription through Google Play. Google informed me that no refund would be issued. I then contacted Meta Support, and they replied that since the payment was processed through Google Play, I need to seek the refund from Google.

So now:

Google says no refund.

Meta says contact Google.

I'm left without any resolution despite relying on the advertised trial benefit.

I have screenshots showing:

The "1-month trial benefit" displayed before subscribing.

The ₹30,000 transaction.

Meta's email directing me to Google.

Google Play cancellation confirmation.

Has anyone faced a similar issue with Meta Verified or Google Play? Were you able to get a refund? Should I escalate through a consumer forum, payment dispute, or any other channel?

Any advice or similar experiences would be greatly appreciated. Thank you.