Charged ₹30,000 during a "1-month trial" for Meta Verified Max – Meta says contact Google, Google won't refund. What are my options?
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Hi everyone,
I'm looking for advice because I'm stuck between Meta and Google.
I subscribed to Meta Verified Max after seeing it advertised with a "1-month trial benefit." Based on that, I understood I would only be charged after the trial ended (around 15 July).
Instead, I was charged ₹30,000 immediately on 15 June.
As soon as I noticed the charge, I cancelled the subscription through Google Play. Google informed me that no refund would be issued. I then contacted Meta Support, and they replied that since the payment was processed through Google Play, I need to seek the refund from Google.
So now:
Google says no refund.
Meta says contact Google.
I'm left without any resolution despite relying on the advertised trial benefit.
I have screenshots showing:
The "1-month trial benefit" displayed before subscribing.
The ₹30,000 transaction.
Meta's email directing me to Google.
Google Play cancellation confirmation.
Has anyone faced a similar issue with Meta Verified or Google Play? Were you able to get a refund? Should I escalate through a consumer forum, payment dispute, or any other channel?
Any advice or similar experiences would be greatly appreciated. Thank you.