Accidentally bought a Child ticket instead of a Youth ticket on Rede Expressos – how strict are the drivers?
Hi there,
I made a booking mistake on the Rede Expressos website for a trip from Lisbon Sete Rios to Lagos. I have two teenagers traveling with me who both qualify for the Youth (13–29) discount tier.
However, by accident, I selected Child (4–12) for one of them and Youth for the other. This means one of my teenagers (22 years old) is currently holding an underpaid "Child" ticket.
I tried to fix it online using the "Revalidation" tool, but the website only lets me change the date or time, not the fare category.
Has anyone dealt with this before?
- Are the drivers at Sete Rios very strict about checking IDs for the "Child" discount tier if a teenager holds the ticket?
- I'd prefer to get this sorted out now. Trying to this the day of will be stressful.
- If I show up 45 minutes early, can the physical ticket counter at Sete Rios just let me pay the price difference to upgrade the Child ticket to a Youth ticket?
Obrigado for any advice!