u/diego_the_real_one

I hate ecovacs, I bought a X5 Omni some time ago after some time it started having problems it went like in a zig zag motion I had to sent it to the costumer service for 3 times with the warranty I wasted 1 month and a half after sending it the fourth time they offered me a replacement I waited another 3 weeks and they sent me an X8 Omni amazing! I was so happy UNTIL IT STARTED HAVING PROBLEMS it was dripping water I didn't want to sent it to costumer service so I just kept it like that the dripping wasn't so often so it wasn't a big problem. After 3 months or so another problem the base during nope cleaning can't suck the water up but u want to know the funny thing? During pipeline check it sucks the water WHY?? It is a software problem! I called costumer service and they said that they didn't care that was a software problem and I had to sent It what is the problem? I don't trust them the last time during warranty they didn't fix the X5 Omni and also it is so damn expensive 60 dollars just to check?!!!! Obviously not considering transport fee and the cost of the part. I'm so done with ecovacs also the app is so bad on my foldable. Any tips on what to do?ps I'm sorry for my English I'm italian

I hate ecovacs, I bought a X5 Omni some time ago after some time it started having problems it went like in a zig zag motion I had to sent it to the costumer service for 3 times with the warranty I wasted 1 month and a half after sending it the fourth time they offered me a replacement I waited another 3 weeks and they sent me an X8 Omni amazing! I was so happy UNTIL IT STARTED HAVING PROBLEMS it was dripping water I didn't want to sent it to costumer service so I just kept it like that the dripping wasn't so often so it wasn't a big problem. After 3 months or so another problem the base during nope cleaning can't suck the water up but u want to know the funny thing? During pipeline check it sucks the water WHY?? It is a software problem! I called costumer service and they said that they didn't care that was a software problem and I had to sent It what is the problem? I don't trust them the last time during warranty they didn't fix the X5 Omni and also it is so damn expensive 60 dollars just to check?!!!! Obviously not considering transport fee and the cost of the part. I'm so done with ecovacs also the app is so bad on my foldable. Any tips on what to do?ps I'm sorry for my English I'm italian

What is better? I'm looking to buy another device I just got alexa+ so I don't really know her a lot. I own a home mini a nest hub an eco dot 5 3 gen and a eco show 8 2 Gen i don't know if I should sell the mini or eco dot... Any

tips?

Wha is better? I'm looking to buy another device I just got alexa+ so I don't really know her a lot. I own a home mini a nest hub an eco dot 5 3 gen and a eco show 8 2 Gen i don't know if I should sell the mini or eco dot... Any tips?