Crew trainer’s slowness causing arguments (UK).

So I have worked at my store 2.5yrs and have been crew trainer since mid August but I’m also a ft uni student so only work 2 days a week. Today I was on a 5pm to 11pm shift which was a bit annoying but fine because I got my uni work done.

At 6pm a fellow crew trainer comes in for the close (we close at half 11, closers usually stay till 2am) and she does bev cell whilst I’m on OAT with a semi new starter. Well the bm is there to watch us and hands me an order of like 2 mcflurries and 1 coffee and I look into bev cell and this crew trainer is 12 pending!!! Kitchen was only 2 pending, all the oat orders were basically gone so how the fuck are you 12 pending.

So me and a manager (not the bm) get put in there instead and this girl gets put on OAT instead but she’s served half of the orders in bev cell off without even doing them. A trainee manager then tells her to do drinks for drive thru so then she’s helping us clear the screen but also helping drive thru and she just stands there and freezes.

As a result of this everyone gets mad and starts arguing. Me and this manager are arguing as the screen is still 9 pending after I’ve done all the soft drinks because he’s had to change all the shake syrups and iced bases, then drive thru team are shouting at us because they’re waiting on xyz then oat and drive thru are arguing over who’s priority and it was so bad. I genuinely had tears in my eyes on my break from the stress.

She’s worked there nearly 4 years and is crew trainer but her slowness is genuinely causing the whole store to go to shambles and it’s so annoying.

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u/idekkanymoree_ — 5 days ago
▲ 930 r/ukeducation+1 crossposts

‘Why am I paying £9k a year to be in 5hrs a week’

Just wanted to come here and say that people on tiktok truly do not understand how tuition fees work and it’s crazy to me that everyone’s complaining that they’re only in x hours a week when they primarily pick art or creative degrees.

I saw someone in a tiktok comment section say he/she/they are in 5 hours a week and it’s ridiculous that he/she/they have to pay £9k tuition for it a year and I think people don’t realise where their money is going.

It’s going to the lecturers to feed their kids and get transport to work, it gives you access to a library to actually help you succeed and multiple student and wellbeing services which people will probably need somewhere or later. It’s going on seminars and workshops to help you succeed and for your Microsoft 365 packages that you’ll definitely need for assignments and group work and communication. Yet people are picking drama or art degrees and moaning they’re going into sm debt to only get taught 5hrs a week lol.

Also what’s with the trend with people posting their timetables with their student id and full name at the top lol what.

Sorry for the rant but as an incoming fresher I think it’s crazy that people think they only pay to be taught and aren’t paying to use these detailed libraries and mh services and everything!

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u/garywongwm — 1 month ago

Feeling undeserving of promotion (UK)

Today was my first day as a crew trainer at my store, I got told it was happening a week ago and it got announced publicly on connect on Friday and today I got my new uniform and it’s updated on the schedule and on all systems and got congratulated by the bm again and the 1st assistant manager.

I was quite excited but today didn’t go as i’d hoped it would.

First off, we were extremely understaffed. I was going from bev cell to present to headset run to oat just flexing everywhere and anywhere to help out every 5 minutes. I had to do headset run and help oat and do drive thru present by myself and it was so so stressful.

I’ve also been waking silly mistakes today due to pressure and sleeping like shit last night. I put meat down in the kitchen and the grill randomly swapped to another mode and as a result the meat was all burnt and stuck to the platten and the shift manager laughed at me and said im a nightmare. I was also doing breakfast kitchen solo and was 5-7 pending for a while and I got swapped out for some new starter who was apparently ‘faster than me’.

A manager also told me to ‘act like a crew trainer’ and that I was ‘so slow’ when my screen was literally clear and he was waiting for the coffee machine (newly installed so not very fast) to pour a single espresso. My friend/ ex-coworker who recently left also sent me dms from a girl I walk with and she said im not crew trainer material, I don’t follow instructions and I never coach and try to improve people. My mate has also fallen out with me as I got promoted before her.

I’m working 5 days this week, 3 days in a row then a day off and then 2 days in a row mostly 8-8.5hr shifts and im feeling so demotivated!! I honestly feel like going to the BM and telling him to revoke my promotion after today and after all the hate I’ve been getting within the week.

Any advice? How do I make these next few days actually bearable?

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u/idekkanymoree_ — 2 months ago

Learning to drive is ruining my mental health

Hi all.

So I (19F) start university next month but im commuting so over the past month and a bit I’ve been learning to drive. I’m in the uk so manual cars are the most popular in my area so are manual instructors.

My first instructor was terrible. He had crocs on, didn’t wear his seatbelt, was on the phone to his mates whilst driving me home and didn’t teach me how to break or clutch control.

I got a new instructor and all was well. We drove round the local village area, did mini roundabouts, 30mph roads and I’ve managed to get up to third gear and shifting between 1st to 3rd quite well. We also covered traffic lights, junctions and level crossings and I thought I was progressing quite well despite still struggling a bit but I’ve done 9hrs at 1.5hrs a week so 6 lessons.

Well today he’s told me my focus is terrible, I can’t concentrate enough, I struggle with doing too many things at once and I shoulda to an automatic car and instructor. I’m 19 and a crew trainer at McDonald’s and soon to be full time student, I can’t afford automatic lessons or an automatic car.

My brother is diagnosed with adhd, my mum is getting assessed next week and my nephew who’s 9 is also getting tested so I wondered if I could have it too and that’s what’s fucking me up. However the whole process is ruining my mental health. Before every lesson with this new instructor I feel sick and anxious the night before and the day of, I stand staring out of the window until he pulls up and the past 2 lessons I’ve come home and cried my eyes out due to the stress and him dragging me down.

It’s just me and my mum living at home and she can’t afford to help me with lessons never mind learn herself. I had these plans of passing by next summer and getting a cute car to commute to university with and going Christmas shopping with my mum with leds in the car every winter and picking my niece and nephew up for a day trip but now im put off and slightly depressed and just have money I’ve saved sat there doing nothing now.

Should I give up learning permanently or just temporarily? Should I find a new manual instructor or try an automatic gear box?

Sorry for all of the waffle and thanks in advance if anyone answers.

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u/idekkanymoree_ — 2 months ago

Crew trainer interview tomorrow, any advice? (UK)

Hi all, I most likely have my crew trainer interview tomorrow and quite nervous so was wondering if anyone had any advice or knows what they ask?

For context I’ve been working here for just over 2 years, know every station, my current availability is 7am-11pm except 1 day and my most recent performance review I got a 4 so the highest possible score. I was meant to be getting interview late May/early June but they already hired someone then so hopefully I have a good chance now.

Any advice or tips?!? Thanks! :)

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u/idekkanymoree_ — 2 months ago

Managers apparently putting bets on me and a close friend?!

Hi, just looking for some reassurance im not overthinking this!

So i (19F) work at McDonald’s and have done for 2yrs and 4 months now. I have quite good friends there, when it’s well staffed I quite enjoy it, have good memories and the money is gonna help me in university next month.

Whilst there I started talking to a boy who was my age. We instantly clicked on one of his first days somehow and we spoke daily and became quite close. We had a huge argument and I reported him to a manager as I couldn’t stand being on shift with him anymore and the managers didn’t take it seriously and said he’s just harassing me because he ‘fancies me’. A few weeks later we got over it as it was Christmas time and nobody wants to deal with that whilst also juggling mock exams and family time and obviously Christmas.

He left about 6 months later to join the army and we got even closer and were talking every day and before he left we even went on a date which went really well.

My life and his life have been really busy so we haven’t spoken but I hit him up today to see if he wants to go to the cinema with me to watch the new spiderman film again (we’ve both seen it once) and he said of course and we’ve been catching up. He randomly drops in conversation that whilst working at McDonald’s with me 5 of the managers placed actual monetary bets on whether or not me and this boy would become a couple. He said between the 5 of them it was like £30 maybe even higher and they discussed it in their meetings as another manager told him during a boring open.

I’ve got to face half of these managers over my next few shifts and one of them is the business manager who’s meant to be interviewing me for a promotion over the next few weeks!!

It’s kinda made me a bit sick that they were putting bets on 2 18yr olds considering I reported the boy for harassment and making sexual comments to me at the time. It’s possible this boy is lying just to start convo but I wouldn’t put it past these managers at all and they were really weird when me and this boy were on shift together.

Is this weird or am I just getting anxious over it for no apparent reason?

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u/idekkanymoree_ — 2 months ago

How do I know if I should swap to automatic?

Hi!

So I’m currently learning manual for because it’s what most of my family learnt, the cars I want are manual and I just want an open license. I’ve done 4 lessons so far, 3 hr and a half and 1 one hour lesson so 5.5hrs so far. Just came off a 1hr lesson and did a mini roundabout and did 2 main roads and practiced parking in bays as well as waiting at a level crossing by accident.

I really really wanna learn and pass in a manual as it seems more fun and I hate the stereotypes around auto drivers but I’m struggling a bit. My instructor today said I’m flawless at shifting gears which is what a lot of learners struggle with and my steering has improved but I keep biting the clutch too high or too low. When moving off I’m doing it fine with the bite and gears and when pulling up on the left I’m doing it fine but when stopping at a junction or in a parking bay I’m biting it too high and either stalling or rolling backwards on hills as I’m not biting it enough.

I feel like I’m making progress steering wise and the gear shifting around bends or on hills is really easy I’m just struggling with the bite.

Should I swap to automatic if I can’t get the bite or should I see how my next few lessons go and go from there? Thanks.

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u/idekkanymoree_ — 3 months ago

Nervous about social life in university

Hi Internet parents! Apologies in advance if this is a bit jumbled as I’m on mobile and it’s 2am and I can’t sleep!

So this September I’m starting university but chose to commute rather than live in student accommodation. There’s so many reasons for this and I weighed it up with everyone I know and we all decided it would be best for me to commute rather than move cities. My cat passed away in May and I’m still grieving and my mental health is rocky from that and other things so coming home to my own bed and mum and own room and ps5 after a long day of lectures and seminars and such seems like the safest choice. I’ve also got a decent paying hospitality job and they’re working on promoting me and if I moved cities for university my hours would go down. I also didn’t want the huge maintenance loan debt as a first gen uni goer it really really put me off.

The commute would be a 20 minute bus, 20 minute train then a 10 minute walk so about an hr from my door to the university building itself. If I pass my driving test next summer it’ll be 45m straight down the motorway, plus I’ll only be in 3 days a week.

I’ve been catching up with old friends and they’ve all moved across the country or to neighbouring cities for university and are loving it. They all go out every night clubbing or to a nice bar or for dinner and if they’re not doing that then they’re having game nights or watching movies together with blankets and snacks. I’ve also been watching tv shows and some of the main characters’ kids have moved away for university and it seems like this huge life thing I’ve missed out on.

I have probable ocd so sharing a kitchen is really off putting, I’m also not a huge drinker so clubbing and partying is off the tables. I’ve also found recently that I really struggle with motivation and if I don’t have a push I’ll easily stay in bed till 3pm doomscrolling and not eat. I’m just slightly nervous it’ll be extreme and I’ll have 0 uni friends total and I’ll be the loner who sits alone at lunch and during lectures and in seminars etc.

Have I already committed social suicide by deciding to commute or is there a way to get around it? Any tips for making friends whilst living in the neighbouring city and not living on campus? Am I overthinking this haha?

Thanks.

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u/idekkanymoree_ — 3 months ago

(UK) forgot to report an injury, am I fucked?

So I was on grill today which isn’t a good start because I’m not very confident on grill and there was 2 of us on side 1 when we were 8 pending but due to the adrenaline and being told to put meat down quickly whilst cleaning the grill I accidentally grazed the top of the platten with my left hand and now have quite a big burn that’s really hurting.

It’s on my knuckle so I couldn’t put a plaster on it and on my break people just kept talking to me and I was busy sorting something out so forgot to report it then I forgot about it as it didn’t bother me till
I got home and got in the shower and that’s when it started stinging.

I told my mum about it and she said that I should have reported it but I reported some guy for harassing me in the past and it was handled so poorly. Plus when others have burnt themselves on grill or batch I’ve seen them get teased for it.

Will I get into shit if they see it on my next shift and realise I didn’t report it? Will it be too late to report it 4 days late??

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u/idekkanymoree_ — 3 months ago

Feel bad leaving mum at home during big football game!!

Hi all just looking for some reassurance I’m not majorly evil haha.

So I (19F) live at home with just my mum (52) as my siblings have all moved out and started their own families.

As you all know the world cup is happening and England have just made it to the semi final! I live in England and have followed their whole World Cup journey so I’m beyond excited.

Well the next game is at 8pm on Wednesday and my close friend from work has invited me out to go watch it with her in the local bar or pub and I said yes without even thinking but now I’ve realised that my mum will be home alone watching it.

I’ve watched about 4 games at home with my mum. We watched 3 from the group stage together and the quarter finals together on Saturday. Every time it’s on I order us a nice takeaway or make sure we have a nice array of snacks in and refill her drinks and have to explain which side of the pitch we are aiming for and what positions the subs play as she’s not as big of a football fan as me, she just watches England in the World Cup and euros and reposts videos on Facebook afterwards. Our firestick is also very glitchy atm so I have to cast it from my iPhone and idk if you can do the same from her Samsung.

She wanted to watch the semi final in the pub this Wednesday but I haven’t got much money. I’ve had to ring the nhs helpline and they’ve told me I need to go to an emergency dentist this week which I’ll have to pay for as I’m not in education and my mum doesn’t get paid until the 1st of August meaning I’ll be paying for both of our bus tickets, entry to the pub and drinks all night and probably dinner on just my measly £60 from my McDonald’s wages whereas if I go with my mate I can be frugal and I’ll be buying for 1 person not 2.

Depending on how drunk I am I’ll probably bring home food anyways and I was gonna surprise her with her fave snacks on the day so atleast she has some comfort.

Am I mean for leaving my mum to watch the game alone? Should I have just said no to my mate or am I majorly overthinking this?!

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u/idekkanymoree_ — 3 months ago

Being forced to upsell to rude customers (UK)

Been working at my store for 2 years now with 0 issues, in the talks of becoming crew trainer possibly before autumn time and it’s going quite well tbh.

Well today I saw a message in the groupchat that we now have to upsell every time we take an order and instead of asking them what sized meal they want we have to say ‘oh a large then yeah?’.

Every time I ask customers if they want to upgrade to a promotional meal or add 4 nuggets for £1.99 or an extra hash brown to their breakfast order I get shouted at and I can hear customers saying to other people in the car that it’s a bad deal. On some occasions they’ll go ‘no thank you but i appreciate you offering’ or something along those lines but a lot of the time they’ll just shout ‘NO’ and drive round so I can’t win.

It feels a bit wrong too as I work and live in a poor area and they’re trying to get me to force customers to get large meals or add stuff they don’t even want and I’m getting abuse for it.

Is there any work around with this or do I just have to be quiet and get along with it?

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u/idekkanymoree_ — 3 months ago

Struggling with sports jerseys!

Hi fellow ladies!!

So I’m 5’4 and chubby and have big boobs due to genetics, I’m a 36F at 19 and it’s definitely a struggle.

I’m in the uk where football is huge due to the premier league and obviously the World Cup. I bought a football jersey for the club I support in a large and due to the material it’s making my boobs look hugeeee. I’ve got a selfie I took with my mum the other day and it genuinely looks like I’ve got watermelons underneath! It’s making me quite insecure but I can’t send it back because it’s past the return date and I’ve worn it many times without noticing how big it makes me look until my mum pointed it out.

All of my clothes are a large and because I’m small and round most T-shirts come down below my waist so if I order an XL I won’t have the big boob look but it’ll also most likely look like a dress. If I order another large then I’ll have the same problem I am now!

Does anyone have any tips or tricks for rocking sports jerseys (could be baseball or basketball but I’m looking primarily for soccer/football) without making myself look massive?!

Thanks!

Respites this without the reference pics as I’m getting too many horny DMs lol.

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u/idekkanymoree_ — 3 months ago

Been put off learning to drive

Hi guys just looking for some advice!

So I did my first ever lesson in a manual about 3 weeks ago and the instructor was so unprofessional but I also learnt so much. He didn’t check my provisional, didn’t tell me when I needed to change my speed, told me to pull up on the left and ran into the local londis for 10 minutes and did the dual controls in crocs with the band at the front. He also let me down twice availability wise.

I contacted the driving school 2 days later and they said they’ll assign me a new instructor in the next few days so I said okay thanks.

It’s been two weeks tomorrow and I’ve essentially had radio silence. I messaged them on WhatsApp twice and got left on read. Some guy rang me on Monday and apologised profusely and told me to stay with them and someone will definitely call me then, still nothing. Tomorrow is going to be 2 weeks of this messy admin stuff and over 3 weeks since my first ever lesson.

All of this has put me off a bit tbh. I really enjoyed driving minus the shit instructor on my first hour and a half and I’ve been saving for a while to pay for my own lessons now I’m worried I’ve forgotten the basics like clutch control, I’ve got to meet another new person and learn the mechanics of a completely different car and the admin team keep messing me around. I wanted to pass by next autumn as the excitement has hit me hard and I’m looking forward to driving my mum around at Christmas or taking my mates through the local drive thru or going places I would have to use multiple modes of transport to get to.

I’m also starting uni this September (commuting) which could mess me up further!

Any advice here? Should I put it to rest and restart next summer instead? Get a refund and moving driving schools?

I’m at a total loss here and I’m also navigating it on my own as my mum who I live with doesn’t know how to drive and nobody in my family owns a car I could practice in.

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u/idekkanymoree_ — 3 months ago

Brother is disconnected from the family

Hi, just looking for some advice and comfort.

I (19F) am the youngest of 3 kids, my brother is 25 and lives in a neighbouring city with his bf and bfs family and my sister is 32 with 2 kids and lives about half an hour away. I live at home with our mum and im starting uni this yr so will be living here atleast another 3yrs.

My brother never tries to connect with or engage with our mum or me and it’s so frustrating.

Our mum started a new job around 3 months ago as a residential support worker so she basically stays in an office in this house with 2 kids for 8hr shifts and makes sure they’re eating, takes them shopping, plays games with them if they want to do that etc. She has recently been put on a lot of 4pm to 11pm shifts and she doesn’t drive so has to literally sprint for the bus. My brother never offers to pay for an uber or a bus ticket or makes sure she gets home safe. He’ll never ask how work is or if she’s okay or how her online degree is going or anything. When he does ring, he’ll just make it about himself or he’ll ring on the way to pick his bf up from work and will just complain about how shit drivers are in his area and how nobody but him deserves a license and how everyone in the uk can easily pass their test for no good reason.

He also has no contact with our sisters kids (9M and 5F). Me and my sister aren’t on great terms due to an argument in March but she’s still allowing me to see the kids and I’ve found ways to send them birthday cards and presents and I’ll hopefully be taking them out next month. My brother hasn’t bought any of the kids a Christmas or birthday present since my nephew was about 2 and it’s gotten to the point my niece doesn’t even remember my brothers name.

He visits on our mums birthday but never takes her out for a nice meal or anything and for Mother’s Day he printed a sticker onto a mug and bought her some haribo. He’ll come visit on my bday but it’s a fortnight before Christmas so he’ll just make it into a gift exchange and more of a Christmas event.

When we talk on Snapchat it’s all surface level or he sends me TikTok comments.

Is there anything we can do here or should I just stop trying?

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u/idekkanymoree_ — 3 months ago

Instructor being very last minute

Hi all!

You may or may not have seen my post last week about my first lesson and steering if not I’ve only done 1 lesson, booking my theory soon and im a total beginner.

I got assigned an instructor on the 13th of June after booking a block of 8hr lessons in a manual on the 8th June. He messaged me on the 13th asking for my availability and I gave it him about 2 hours later. He didn’t get back to me until half 2 on Tuesday and said let’s do tomorrow so I said okay. He didn’t give me a time so I woke up at like 8am nervous yet excited and he messaged me at 9am and said okay let’s do 10:30am so I agreed and said okay. Then a minute later he says sorry 11am so I agree, he rocks up at 11:40am and doesn’t check my provisional or eye sight.

I then messaged him the Saturday just gone as he told me to because he does his schedule every Saturday afternoon and he didn’t message me until 4pm yesterday and said ‘tomorrow maybe’. I said okay sure what time and he said he doesn’t know as he’s waiting on a reply from someone else.

It’s now 9pm Wednesday and I’ve had nothing. I’ve messaged asking if we can do Saturday instead and he hasn’t answered. I don’t know whether to get up at 8am again preparing for a random time or if im gonna wake up at my normal time about 11am to a missed message.

He’s a really nice guy, bought me a bottle of water when I was nervous, very reassuring and patient, has a nice modern car but this is annoying me.

Should I contact the driving school and try find someone else or am I being impatient and not considering his availability and family time enough?

Thanks! Sorry for rambling!!

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u/idekkanymoree_ — 4 months ago

Will a retrain affect my promotion chances? (UK)

I’ve been working at my store just over 2 years now, im 19F and going to uni this September (commuting) so will hopefully be here for another few years. Just under a month ago my BM told me I’d make a great crew trainer and to email him so I did. About 4 people got interviewed and I didn’t but he told me it was because they applied before me which is fair so I’ll probably be getting interviewed next month.

We’ve got a heatwave this week in the uk and as a result a bunch of people no showed so we’ve been understaffed today in the like 28°C heat with crappy ac. About 5pm it was dead so a manager asked me to train someone who’s been here about 5 months now on headset and window 1 so I did. I had a headset and he had a headset and I shown him how to take lanes, change his battery, void or promo off orders, do grills on orders and the whole spiel. For context I was also doing window 1 batch, training him and taking payments as he was a bit slow.

I was taking a payment for him and it was like £13 and I accidentally clicked £20 paid out when the woman didn’t even pay yet and she paid card so the till was up. I then got pulled into the office land got a huge lecture from the shift manager and had to sign a retrain form and she said if I do it again I can’t be trusted around money when it’s only ever happened once before and that was 2yrs ago when I did till for the first time ever. The other shift manager and the assistant manager found it funny but the one doing my retrain was furious.

Will this affect my possible interview next month? Will it be on my record and be used against me?

Thanks.

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u/idekkanymoree_ — 4 months ago

How to stop panic steering?

Just had my first ever lesson in a manual today! I’m 19F and have been worried about it since I turned 17.

The clutch and gears were perfectly fine and it was so fun but I’m just not getting the steering. My instructor said he thinks it’s because im anxious and nobody in my family drives but im gonna need a lot more lessons than others to be able to pass because my steering isn’t as good as it should be.

Any advice on steering from people who’ve recently passed or have nailed it?

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u/idekkanymoree_ — 4 months ago
▲ 5 r/UniUK

What’s better? Prestiage or module content career wise?

Hi.

So im not a student right now but for context im starting uni this year. Im going to a mid tier non Russel group this September to study sociology. I got an offer for a mid tier Russel group but turned it down due to many factors like my 16yr old cat passing away and wanting to stay home and other factors. I wanna do an postgrad in politics or policy or something adjacent to that anyways!

I was talking to a friend earlier who goes to our local Russel group and also commutes and she told me I basically messed up when I told her I picked this uni over the Russel group because I prefer the module content and their teaching style. She told me that prestige matters much more than the module content and going to a top tier uni matters much more than if you prefer the module content or not. I disagreed and said I’d much rather go to a lower ranked uni and do modules I’d enjoy for years then pick prestige just because it looks flashy.

She wants to be a clinical psychologist and that field heavily leans on where you went for your undergrad and who you know rather than what you did but in want work work in policy in the civil service or teach abroad or in a prison where your grades and content relativity matter much more than your prestige.

I basically turned down a Russel group as the description of and the content covered in the modules bored me even looking at it and chose to go to a lower tier one with modules that align with what I wanna do and my friend called me stupid. Is she right or is it better to do what you’d enjoy and get better grades in instead?

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u/idekkanymoree_ — 4 months ago

Would underrated food should foreigners try?

Hi!

I’m british but love trying new food from around the world. I grew up with different cultures but now I have my own money whilst still living at home I’d love to try even more new foods and cuisine!

So what’s an underrated dish you’d recommend to people like me? I can handle spice to an extent, I just tried Birria tacos and handled that fine but nothing crazy.

Bonus points if it’s easy to cook at home :)

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u/idekkanymoree_ — 4 months ago

Cinema etiquette has gone out the window!

Went to see the new Michael Jackson biopic today with my mum as we finally had a day off together and i unfortunately had some woman sat on my right. She kept wiggling and complained she never sits next to anyone in the cinema nowadays so I sarcastically told her I don’t bite and she rolled her eyes at my comment. Then her kid closest to the isle sat on her phone the whole time, narrated half the film and had her flash on and kept walking in and out!

I’m 19 and these two were grown which makes it worse!

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u/idekkanymoree_ — 4 months ago