u/nilsej

I was switching the phone and by mistake got my eSIM deleted from one iPhone and as I thought it might be easier to get the new eSIM QR code to set up on new iPhone but realized later that you can not get eSIM card transfer with the access to that number so they left me with no option to transfer. Next and only option to visit the Fido store or call customer service. Customer service is useless as to connect human to make them understand this situation so they can issue new eSIM card is days away. Earliest appointment I am getting is 4 days after.

I need access to my phone so I decided to visit 3rd party store of Fido where they could issue eSIM but they told that my account has been flagged to visit company Fido store to get new sim. I have no idea what I did wrong. I visited the Fido store next day and they told that there is some issue with identity verification so it’s not allowing them to issue new eSIM.

At this point it’s my limit as even by paying $10 SIM card fee what they ask for, getting SIM card for my phone number which I am paying for it monthly without fail, myself with all my ID present what kind of more verification they want from me. It is extremely frustrating as they behave like there is no solution and ask me to visit after they get the response from their bakend team. Time they dont know! Complete BS from Rogers/Fido.

I have been August lock user for almost 9
Years and have used multiple generations of these lock even with random issue with Bluetooth as it was Bluetooth lock one thing is 100% perfect for this is that this lock was reliable and I have not even a single issue of it did not auto lock the door automatically.

So after these many years I finally decided to switch the best lock top featured from well established brand Aqara. I want my lock to the 100% reliable as this is the last smart device I want to fail on me. Unfortunately this lock have given me hard time in just 3 days.

First issue I started to get is lock repeatedly fail to lock completely and only latch half. It’s pain because on matter connection via Apple TV it shows as locked on my Apple home. The only way this is half latched only is aqara app. I tried to calibrate many times but it randomly fails to lock completely. There is no blockage and lock can be easily lock unlock without any friction. I check the cable if it doesn’t block anyway way but it is not.

Second issue I found is that reviewers have praising the UWB performance but it have already failed on me few times. I have UWB on for every angle approach but still it failed me on straight approach. And it take second attempt to open.

Third issue I found is that if I go out of door and turn back immediately if I remember something to get it UWB doesn’t unlock. I need to go away few feet and approach again to trigger the door unlock.

Overall I am not quite happy with the performance as it doesn’t seems like a reliable lock at this price point.