
Double hit on returns: Non-refundable duties plus expensive return postage
First purchase from Thursday and got my shoes today. I ordered 12.5 EE as for other brand 12.5 hit my pinky. Unfortunately thats the case also with this EE option at Thursday so obviously its not worth to keep this $261 sneaker if it doesnt fit well as expected. Unfortunately realized that returning would not refund my duties so already lost $35ish on top that they don't provide return shipping label so I have to arrange this at my cost which would result in big loss on this purchase. Now I realize why someone was selling this brand new shoe on Marketplace for big loss(different size else I would have bought that). This is ridiculous and they should have highlighted this policy on the product purchase page. Overall worst experience with this company. I wish the shoes are that great quality that I feel like exchanging it but unfortunately not aswell.